Listen and learn

Listen, learn and soar: Big data and the modern marketer

June 11, 2015 | Clare Coulson
Marketing used to be a one-way conversation but new technologies have given the customer a voice and shifted the balance of power in their favour. Clare Coulson takes a look at the rise of the relevant customer experience... [View as PDF] read more...
NBN and UFB projects

NBN & UFB: getting down to the wire

The NBN and UFB projects have dominated the national and tech media headlines ever since their inception, usually due to squabbling over which technology should be used, who’s paying for what and whether progress has been fast enough. Here we take a step back and discuss the big picture for both project rollouts...[View as PDF] read more...
Agile projects

Agility runs deep, failure runs deeper

April 7, 2015 | Clare Coulson
IT developers have been refining the process of agile development frameworks for the last two decades. Today a more flexible work method is necessary across the enterprise. Organisations are now beginning to heed the lessons learnt from agile development and apply its principles to other departments. Clare Coulson investigates...[View as PDF] read more...
3D printing process

The road ahead for 3D printers

March 30, 2015 | Alan Earls, Vinod Baya
The technology for 3D printing has existed in some form since the 1980s. Now it is poised to move beyond prototyping into end-product and high-volume commercial manufacturing. Vinod Baya, director of PwC’s Centre for Technology and Innovation, and Alan Earls look at the coming changes and challenges for 3D printing…[View as PDF] read more...
Building Smart

Building smart

March 25, 2015 | Anthony Doesburg
As the construction of ‘smart’ buildings becomes more common it has presented the design and construction industry with more challenges. Anthony Doesburg explores the impact of software in the design and construction process and how architectural and engineering firms are responding…[View as PDF] read more...
Industrial IT

Industrial strength IT – why automation is inevitable

March 19, 2015 | Donovan Jackson
When machines can automate tasks and business processes the result is greater efficiency, more consistent outcomes and lower costs of production. Donovan Jackson looks at how companies are integrating machines and IT systems for competitive advantage...[View as PDF] read more...

The psychology of IT procurement

March 12, 2015 | Clare Coulson
Investing in a core piece of business technology is a big decision and advances in cloud technology mean the purchasing rules are changing. Clare Coulson unravels the technology procurement conversation...[View as PDF] read more...
Conversation CRO

Who owns IT?: The CxO procurement conversation

March 9, 2015 | iStart
IT investment used to be the sole preserve of the CIO, but recent research shows this is changing and CxOs and line managers are taking on a greater decision-making role...[View as PDF] read more...
IT employment market

IT employment market: Is it all about the money?

January 20, 2015 | Hayden McCall
As technology has become more embedded in business, the roles within the IT sector have rapidly multiplied and specialised. Hayden McCall took a look at the dynamics at play in the IT market...[View as PDF] read more...

BPM and the process of processification

January 1, 2015 | Donovan Jackson
For decades in business software, processes have played second fiddle to the demands of the company accountant. Now a process-centric revolution is taking place. Donovan Jackson explains...[View as PDF] read more...

UX: Creating beautiful software

December 31, 2014 | Anthony Doesburg
Enterprise software has finally got the message that user-friendly also means productivity-friendly, and a bit sexy. We asked Anthony Doesburg to look at how to create simple-to-use software and websites...[View as PDF] read more...
Paper shufflers

HR: How to transform paper shufflers into talent managers

December 31, 2014 | Donovan Jackson
Donovan Jackson explores developments in human resources (HR) management and discovers how technology is shaping this field...[View as PDF] read more...
ICT skills

ICT skills shortage: A clear and present danger

December 31, 2014 | Clare Coulson
As businesses across the board are becoming increasingly digitised, technology and high-tech companies alike have been bemoaning the shortage of available ICT skills. Clare Coulson investigates whether there is a real possibility that this region is being left in the ICT dust...[View as PDF] read more...
Politics of e-health

The politics of e-health

September 11, 2014 | James Riley
The benefits of digitising health are undisputed, as is the need to reduce healthcare costs with our aging populace. But e-health initiatives get bogged down in politics. We sent James Riley to take the temperature in New Zealand...[View as PDF] read more...
The internet of things

How to plug into the internet of things

August 28, 2014 | Anthony Doesburg
Need to track your vehicles? Or monitor water? The internet of things delivers an extraordinary opportunity to connect and network all manner of things, but how? Anthony Doesburg looks into the practicalities of deploying an IoT solution...[View as PDF] read more...
Scanning the biometrics

Scanning the biometrics market

August 28, 2014 | Clare Coulson
Security analytics, biometrics and behaviourmetrics seem kind of Doctor Spocky, but are rapidly migrating from sci-fi movies into the real world. Clare Coulson looks at the complex world of security and crime prevention...[View as PDF] read more...
Internet of Things

The internet of things: the precipice of a revolution

August 19, 2014 | Anthony Doesburg
Driverless cars, wearable computers, location-based intelligence; they all rely on what has become known as the ‘internet of things’. And it certainly has people talking as Anthony Doesburg discovers... [View as PDF] read more...
Oracle Americas Cup

Oracle sets sail for the cloud

August 13, 2014 | Newsdesk
For more than three and a half decades, Oracle has set the standard among top tier of database technology and enterprise applications; and as it has evolved and acquired best-in-class companies, that leadership has expanded into new areas...[View as PDF] read more...
Call Centres

Satisfaction calling: does outsourcing contact centres work?

July 10, 2014 | Stephen Withers
Often maligned from within and outside, the contact centre is the coal face of customer service interaction. But so often the processes and people are dumbed down so they can be sent offshore and run more cheaply. Stephen Withers treads the political minefield...[View as PDF] read more...
Ecstatic businessman

Liberating productivity: how to mobilise the desktop

July 1, 2014 | Clare Coulson
As mobile devices become more sophisticated, more of us are joining the ranks of Generation AO ("Always On") and the enterprise needs to keep up. Clare Coulson spoke to three experts about the different options for taking the enterprise mobile...[View as PDF] read more...

Follow iStart to keep up to date with the latest news and views...