Oracle CloudWorld


Event Details


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Business today face challenges around skyrocketing customer expectations on one hand and business expectations of growth and predictability expectations by the business on the other.

Now is the time to think forward. Attend this event and accelerate customer experience. Learn how to take a smarter approach to CX – sales, marketing and service – by leveraging analytics and AI. Gain invaluable insights from thought leaders, and have the opportunity to evaluate proven solutions.

Agenda

8:00am – Registration and Innovation Showcase

8:45am – Keynote

10:30am – Break and Innovation Showcase

10:55am – GENERAL SESSION: Humanizing Customer Experiences with Smarter CX

11:00am – 11:30 am

  • GENERAL SESSION: Discover The Power to Transform Your Organisation
  • GENERAL SESSION: End to End Supply Chain
  • GENERAL SESSION: Is your Finance Future-Ready?
  • GENERAL SESSION: Revolutionize Your Data Management
  • GENERAL SESSION: Smart Cities

Lunch
11:40am –12:10pm

  • Future View – The Economy
  • Real World Case Study: Database
  • Real World Case Study: Ekulus Consulting
  • Real World Case Study: Smart City

12:20pm – 12:50pm

  • Real World Case Study: Talent Management
  • Run Your Enterprise and High Performance Applications in the Cloud

1:00pm – 1:30pm

  • Future View – Talent Management
  • Modern Retail in the Digital Age
  • Real World Case Study: Sales
  • Workforce of the Future

1:40pm – 2:10pm

  • Cloud Native App Development
  • Developing the Customer Centric Supply Chain
  • Finance and HR: The Cloud’s New Partnership
  • Public Safety
  • Real World Case Study: Leveraging AI
  • Use of AI in Effective Selling

2:20pm – 2:50pm

  • Beyond HR: The Power of A Well-Crafted Workforce Management Strategy
  • How Big Data and Machine Learning is Empowering Procurement
  • Real World Case Study: Public Safety
  • Real World Case Study: Service
  • Real World Case Study: Supply Chain
  • The New Frontier: AI Powered Conversational Apps

3:00pm – 3:30pm

  • Real World Case Study
  • Real World Case Study: Government
  • Reimagined Learning and Development for the Modern Learner
  • Service as a Strategy
  • The Next Big Things: AI, Machine Learning, Chatbots, IOT, and Blockchain
  • Using Enterprise Data Management to Move to the Cloud

3:30pm – 4:00pm
Break and Innovation Showcase

4:00pm – Keynote

4:40pm -5:40pm
Reception

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