Motorola Solutions’ innovations, products, and services play essential roles in people’s lives.
We make supply chains visible to retailers and entire power grids visible to utility workers. And we help companies deliver shipments at the moment they’re promised.
We help people be their best in the moments that matter. This is our purpose.
Customers still want the same things. They want knowledgeable salespeople who can answer questions, make helpful suggestions and fulfil their order. The smarter retailer with the right technology solutions can make the customer delighted and keep them coming back.
RETAIL AND CONSUMER INSIGHTS
EXPERIENCE-BASED RETAILING SOLUTIONS
“I WANT COMPANIES TO USE TECHNOLOGY TO BE ABLE TO GET MY STUFF FASTER AND NOT RUN OUT OF THINGS. DON’T GIVE ME TECHNOLOGY AND CALL IT A BETTER EXPERIENCE. USE TECHNOLOGY TO GIVE ME AN ACTUALLY BETTER EXPERIENCE”
Although retail has changed significantly over the last few years, customers still want the same things. They want knowledgeable salespeople who can answer questions, make helpful suggestions and fulfil their order. Although online retailing is a threat, the smart retailer with the right point of sale (POS) equipment and backend systems can make the customer delighted and get them to keep coming back.
ALL OF THIS REFLECTS A SEISMIC CHANGE IN RETAIL
Today, If the retailer isn’t ready with the information when customers get to the store, they will walk away.
And if they do that, getting them back is close to impossible with 73 percent of abandoned sales completely lost. When customers have to wait at a register for service they walk and take their money elsewhere. They won’t be buying different products – they’ll just get them from someone else.
Find out how customers and retailers are adapting to this technological shift, with this insights selection of Motorola Solutions whitepapers, application briefs and reports.
Elevate the Customer Experience with Seamless Communications
Retailers are under greater pressure than ever. They must do more with less on tight margins while they evolve their technologies. Their staff must be well-informed and well-coordinated in their stores, armed with the right information to satisfy customers.
Whether it’s a question about a product or a request for a different size, shoppers expect retail associates to be empowered with accurate answers and attentive service. Above all, stores need better technologies to deliver a seamless experience for shoppers to keep them coming back.
When retailers create an engaging experience, they turn interactions into transactions and occasional buyers into loyal brand advocates.
From the warehouse to the showroom, in small shops and large shopping centres, Motorola is helping retailers work more efficiently and productively to elevate customer service and expedite order fulfilment.
Retailers worldwide are transforming their workplace with Motorola’s unified digital communication solutions and expertly integrated systems, applications, accessories and services.
Our retail solutions connect different teams, departments and facilities together to help your organisation run smoothly and deliver excellent customer service.
From the front desk to the factory dock, moving across campus or around the country, MOTOTRBO radios are connecting more people effortlessly and efficiently wherever they work. Information is instantaneous. Decision-making becomes easier. Safety gets stronger. Productivity increases. Service improves and customers are more satisfied.
See what business solutions can be delivered via your two-way radio fleet.
Service from the Start provides users with multiple years of coverage from the date the service is purchased. With just one upfront payment you know you’re covered when your radio needs maintenance.Adding Service from the Start to your radio provides proactive protection for an extended period of time.
CLP combines comfort, durability and simplicity in a sleek design. Designed for the retail and hospitality markets, CLP Series business two-way radios operate on four channels with a choice of 90 UHF business-exclusive frequencies.
Share information where and with whom it is needed – across agencies, geographies and technologies.
For more information about Motorola Solutions, or to find an authorised reseller visit
10 Wesley Court
Tally Ho Business Park
East Burwood, VIC 3151
Decades ago, retail was based on relationships: when someone walked through the front door, the merchant personally greeted them and asked how they could help, but with the plethora of gadgets out there, how will tomorrow’s retail experience compare…read more...