Insurer has sights set on cost savings and improved productivity as it moves to the new XT mobile network...
AXA New Zealand and Gen-i (Telecom’s ICT services subsidiary) have signed a three year contract that builds on the two organisations’ existing relationship to include mobility solutions enabled by Telecom’s new XT mobile network.
The contract includes voice, data, mobile, internet and Gen-i’s pricing tool, Optimise, and is expected to save the financial services provider about 30 per cent on its annual telecommunications costs, reduce operational costs, and allow AXA to become more effective when meeting its customer’s needs.
Chris Day, AXA’s chief financial officer, says mobile technologies offer new and innovative ways for AXA to communicate with its clients and enable the company to provide an even better level of customer service as the company’s mobile workforce moves to the new XT mobile network.
“Mobile solutions allow our financial advisers to work from anywhere at any time, allowing them to maximise their time and improve the way they operate,” Day says.
“It gives them the flexibility to work how they choose and better meet the needs of their customers.”
