Hirotec, the Australian provider of mechanical, electrical, fire and energy services across education, health, utilities, transport and recreation sectors, was running on old, fragmented IT architecture with disparate databases that made it hard to work consistently across branch offices as the business grew.
Velocity Global rolled out Pronto Xi with iPad-based field tools, letting technicians scan equipment barcodes to capture job updates in real time instead of faxing or phoning timesheets through to the office.
Admin time dropped by 35%, freeing resources to be redeployed elsewhere in the business as Hirotec continued its growth trajectory.
