Adventist Retirement Plus, the Southern Queensland retirement accommodation and aged care provider, needed to modernise its core systems to meet the rising expectations of today’s aged care sector as part of a broader digital transformation.
DXC Technology worked with Adventist Retirement Plus to implement SAP Business ByDesign, integrated with Health Metrics’ eCase – an aged-care-specific solution handling CRM, waitlist management and exit and transfer processing alongside the core ERP.
The combined platform has improved operational efficiency across Adventist Retirement Plus’s core systems while keeping the resident and patient experience central to how the organisation runs.