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UNIFIED COMMS - VOIP - CONFERENCING

Foster’s Group picks Cisco unified communications solution

Newsdesk · August 21, 2009

The drinks giant expects cost savings and increased productivity from its global IP deployment...

Global drinks company Foster’s Group is deploying a Cisco collaboration and unified communications solution including IP communications across its global enterprise.

Foster’s is migrating from a collection of legacy voice communications systems to Cisco Unified IP Phone 7900 Series endpoints across contact centres, offices and production locations worldwide.

It expects the deployment will streamline processes, reduce complexity and enable better collaboration.

The new system is expected to cost significantly less in maintenance than the previous solutions. In addition to its IP communications system from Cisco, Foster’s intends to deploy video to employee desktops, as well as Cisco WebEx web conferencing in support of its ‘Enterprise Architecture’ project, which will consolidate hundreds of software applications over three to five years.

“We selected Cisco because they demonstrated to us that they could satisfy our communications needs cost effectively. Their solution is helping us improve communications, reduce our spending by simplifying our communications infrastructure and make a quick and simple transition to an IP-based unified communications platform,” said Andrew Leyden, Foster’s chief information officer.

“The deployment will reduce our costs over the long term, and improve productivity. Effective communication systems that encourage collaboration and help improve company efficiency are key to our business objectives.”

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