Homecare Medical, the New Zealand digital healthcare provider running the National Telehealth Service across more than 900 phone lines, had a two-person external accounts payable team drowning in roughly 1,000 invoices a month – frequently delayed, miscoded, with poor visibility into what was pending and expense reimbursements taking six to seven weeks.
Fusion5 implemented NetSuite Financials with ApprovalPlus for procure-to-pay automation, covering invoice processing, purchasing, project spend control and expense claims.
“Without ApprovalPlus, we would’ve added at least another person to the accounts payable team by now,” says Nick Davies, Head of Finance and Corporate Services at Homecare Medical, where invoice approval dropped from weeks to hours and expense reimbursement from six to seven weeks down to one.
