In Depth
Long-form analysis, research and opinion for A/NZ technology decision-makers.
Filter:
Opinion
IT downtime – What are the risks & how to minimise costs
Whether the result of natural disasters or outright malice, IT downtime is more than an inconvenience: when mission-critical applications go offline, it can mean disruption and disaster...
Opinion
The AI dilemma: What is AI’s role in customer service?
AI brings speed and cost efficiency to business processes. But what about empathy?...
Features
How middleware eases enterprise software upgrades
Flow Software makes for smooth warehouse management system migration…
Opinion
Six customer engagement tips when using chatbots
Chatbots just could be the game-changer for SMBs looking to compete against larger competitors...
Opinion
Why any cloud migration strategy should start with the data warehouse
Many Australasian organisations want to shift their IT infrastructure to the cloud, says Peter O’Connor, Snowflake Computing’s APAC VP of Sales. But where to begin?...
Features
AI meets CX: The ultimate test of…human patience?
The robot hordes are coming to manage the customer experience. Welcome to hell...
Features
New York’s Metropolitan Museum of Art goes digital for the billions
Digital technology holds the promise of big global audiences for world-famous institution…
Opinion
B2B starts with a …C
Creating value from B2B digital channels starts with customer discovery says Accenture’s Elle Bell…
Features
Why digital transformation must be value-led
There’s a few things to note about succeeding with digital transformation…
Features
Data to fund the Crusaders’ ‘Field of Dreams’
Follow-no-one Super Rugby franchise lesson in sports sponsorship...
Features
Australasian manufacturing is going to be great again
Industry 4.0 will do more for a resurgence in Western manufacturing than any D.J.T. slogan…
Research & White Papers
Industry 4.0: Welcome to the factory of the future
[Resource library] For manufacturers, staying competitive is critical to success, and technology leadership is a core capability to embrace Industry 4.0…
Proudly supported by
Other:
MYOB
ERP and Financial Systems:
Abel Software, Microsoft Dynamics, Sage Business Cloud, SAP, Oracle NetSuite
CRM / Service Mgmt:
Microsoft Dynamics
BPM / Workflow:
Esker
Digital Marketing:
iStart
About iStart
Subscribe
Advertise with iStart
Contact iStart
Privacy policy
NZ: 0800 928 268 · +64 21 796 723
AU: 1800 462 388 · +61 401 189 448
AU: 1800 462 388 · +61 401 189 448