Ending up with the wrong hire can be a painful exercise all round…

Not every project is lucky enough to start on fertile ground, as project management expert Gary Nelson explains…

It’s perhaps the ultimate integration: connect your brain directly to the cloud…

As analytics penetrate all parts of the business, analytics expert Geoff Beynon calls for a structured and centralised approach to its use…

The power of exponential progress and increasing rate of disruption is very much in evidence in the contact centre, says Brendan Maree...

Whether you're selecting your first ERP system or replacing an existing one, you need to conduct a thorough ERP selection process...

Leveraging your corporate networks can boost your warm sales leads by 40 percent, says TrustSphere CEO, Manish Goel…

The proliferation of software and apps has created its own need for farmers’ markets in cyber space, and they are hot property right now…

Technical limitations have curbed supply chain ROI but the use of new digital technologies can dramatically improve supply chain performance...

The transition from product centricity to an ‘always on’ customer service orientation is a challenge for antiquated core systems...

Amid speculation that Australian telco Vocus will soon acquire New Zealand’s 2degrees, telecoms analyst Paul Budde considers why 2degrees remains unprofitable and what its options are from here…

What do IT projects and fitness regimes have in common? Owen McCall exercises his theory of the business value creation process...