In Depth
Long-form analysis, research and opinion for A/NZ technology decision-makers.
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Features
Taylors Wines MD, Mitchell Taylor – Wine it’s a technical business
The romantic industry is underpinned by several technologies that help ensure quality, consistent vintages. Mitchell Taylor, managing director of Clare Valley tells iStart how the company about the processes that underlie its success...
Features
Frucor MD, Mark Cowsill: The ‘V’ word
One-time apple juicing company Frucor has juiced up its business beyond Just Juice with the aid of ‘V’, MiZone and other innovative products – along with some custom-built technology, and grown to ten times its original size. It is now poised to go global with new Japanese owner Suntory...
Opinion
Clunky mobile devices evolve into savvy, elegant tools
Mobile solutions can radically improve business processes, and make and save companies’ big dollars, says mobile solutions specialist Mobico…
Features
Beyond CRM: Location intelligence
Putting your customers on the map, using the newer GIS and GPS services, will help you find them – and sell the right products to the right people...
Features
Switched on CFO: Peter Gregg, Qantas
At the heart of the Qantas airline’s success is its constantly evolving IT strategy and Gregg has been the man in the pilot seat when it comes to financing that vital IT investment...
Opinion
Gidday USA! Tips for doing business in the US
Since he founded Author-it, info entrepreneur Paul Trotter’s unique content management solution has been implemented by over 3000 companies across 50 countries...
Features
Switched on CIO: Darryl Warren, Lion Nathan
As it looks ahead after its acquisition of Tasmania brewer J. Boag & Son, Lion Nathan’s sales look likely to top $2 billion this financial year. Underpinning all this, as CIO Darryl Warren reveals, is a very diverse IT infrastructure...
Features
Why Business Process Management?
Business Process Management isn’t just about reducing paper. It allows you to re-engineer processes, achieve operational efficiencies and extend workflows to suppliers and customers, as well as breathing new life into legacy systems...
Features
Switched on CEO: Ralph Norris, Commonwealth Bank of Australia
Two years into his role as CEO and managing director of the Commonwealth Bank, Ralph Norris has used his thorough understanding of IT to drive through massive internal change and turn poor customer service on its head...
Opinion
10 ‘must ask’ questions when buying a mid-market ERP solution
As more ERP vendors focus their offerings at mid-tier organisations, the ERP choices available in this sector can be bewildering. Big brand or small, horizontal or vertical, onsite or virtual? For managers looking to either install, replace or upgrade their systems, these 10 questions should be top-of-mind when making this critical ERP selection decision...
Features
Switched on CEO: Andrew Ferrier, Fonterra
When you are selling to customers in 140 countries you need robust systems to manage day to day operations as well as to stay on top of currency and commodity price fluctuations...
Opinion
Is your website content delivering you results?
Imagine you're the owner of a successful car dealership but when your customers look at the cars listed on your website they notice that the cars are a month or so old or, even worse, they call you only to find out that that dream car they were looking at sold a week ago?...
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