TechnologyOne is providing software to 21 WA Government departments and agencies which previously used an Oracle solution supplied by the now decommissioned WA Shared Services Centre (SSC). In late 2011 the WA Economic Regulation Authority recommended that the SSC be decommissioned when it found that the project – intended to provide financial management systems for up to 80 departments and agencies – had incurred costs of $401 million but delivered minimal benefits in terms of savings, and had also been dogged by problems with the Oracle systems installed over the life of the project.

TechnologyOne executive chairman Adrian di Marco said that the decommissioning of the SSC and the freeing of agencies to select alternative services from a WA panel contract by the end of this year represented the “day of reckoning”. He said this arose because organisations recognised that the model employed by many multinational software vendors to; “build it then throw it over the fence to IBM or Accenture” to deploy was fundamentally flawed.
He said that in contrast to that approach, “We do the whole thing and even run it. If it doesn’t work then TechnologyOne is accountable.”

Many of the 21 organisations which have signed with TechnologyOne over the last six months are already using the OneGovernment solution according to di Marco. Three agencies – Small Business Development Corporation, Tourism WA and Department of Water have opted for the TechnologyOne Cloud solution – its first WA-based cloud customers.

OneGovernment is a preconfigured enterprise software solution tailored for public sector users delivering financial, procurement, contract and payroll management as well as business intelligence, project tracking and real time reporting.

While TechnologyOne has effectively ousted Oracle from the 21 WA organisations di Marco acknowledged that this was no overnight success and that there was a long road to travel in order to be named on a panel contract to supply major Government departments. While about 80 percent of the company’s business (it has around 150 public sector clients) comes from public sector or quasi Government organisations di Marco said that it could take four to five years to successfully engage with Government and secure a spot on a panel contract, but that TechnologyOne had now achieved sufficient scale to achieve that.