ERP improves business visibility for the deafblind

Published on the 22/02/2018 | Written by Empired

Senses Foundation
icon_case study


Senses Foundation logo

  • Not for profit


  • Replace ageing financial systems
  • Improve visibility of resources
  • Achieve organisational efficiency
  • Accelerate financial reporting


  • Microsoft Dynamics NAV
  • Empired Rapid Results methodology


  • Capture and digest all financial data effectively and efficiently
  • Flexible reporting
  • Fast implementation (8 weeks)
  • Better insight into financials – Drill down capability across different data sets
  • Familiar Microsoft interface for ease of adoption
  • Easy to use


Perth – 08 6333 2200
Sydney – 02 8355 8100
Melbourne – 03 8658 5300
Brisbane – 07 3067 5400
Adelaide – 08 7333 4200

Rapid Results methodology delivers Dynamics NAV in under two months…

Faced with an ageing financial system, Senses Foundation looked to Empired for the introduction of a modern solution which would improve information accessibility and visibility of financial information. With the implementation of Microsoft’s Dynamics NAV enterprise resource planning software, Senses Foundation today has a system which provides accurate, up to date insights, while providing a solution for managing the organisation for ongoing success. And remarkably, using its Rapid Results methodology, Empired had the company running its new system in less than eight weeks.

Senses Foundation is a not-for-profit organisation providing disability support services throughout Western Australia with unique services for people who are deafblind. One of Senses Foundation’s strategic goals is to grow and develop resources to best meet the disability service needs of their clients.

To help reach this goal, Senses Foundation needed to update its finance system to clearly see where and how organisational resources were being used.

“Shedding more light on our financial activities is key, especially so our management team and stakeholders can make the best business decisions for our clients. We needed a system that could automatically drill down on data and connect the dots freely without any technological hitches. The system had to manage all financial activities (general ledger, chart of accounts, importing journals, running reports, analysing data) in an effective and efficient manner,” explains Darren Munday, General Manager Finance and Risk at Senses Foundation.

He says Senses Foundation’s old financial system was outdated and lacked the financial capability required to make the best resourcing and financial decisions. “Our system needed to capture a greater level of detail across a range of attributes so that we could slice and dice that information for better decision making,” Munday explains.

“There was no flexibility when it came to reporting and we needed to drill down on certain areas of the business; our financial system would corrupt when uploading journals and would require a re-boot; and analysing figures was laborious and required many workarounds. These things made our jobs frustrating.”

Senses Foundation had an external IT review to help select the best enterprise resource planning solution for its needs. Microsoft’s Dynamics NAV was recommended; the solution, which is considered ideal for small to medium-sized businesses, could show the Senses Foundation team where resources were going, and provide the reporting capability to accurately track and manage financial activity.

And with Senses Foundation in growth mode, it needed a system which would provide the headroom for future business expansion.

Not only did it meet these requirements, but as a Microsoft product, Dynamics NAV has a familiar, user-friendly interface. This was a further priority for Senses Foundation in its search for an ERP solution.

Remarkably, with Empired selected to handle the software implementation, its Rapid Results methodology resulted in a delivery time of less than eight weeks. For Senses Foundation, it’s now all systems go.

With a precise picture of their financial activity, Senses Foundation can now make the best resourcing decisions for the organisation. “We can now focus on the task at hand – providing our clients with the right resources and making sure we’re using our resources wisely,” says a satisfied Munday.

“We can easily track and report on how dollars are spent and it’s all accountable. This is vital information for the management team and stakeholders supporting our organisation”

And on top of that, things happen faster, too. “We’ve also saved about three to four days in our end-of-month financial processes. Implementation happened pretty quickly and the Microsoft system is familiar and easy to use,” Munday enthuses.

With the success of the Dynamics NAV implementation behind it, Senses Foundation is now working with Empired to implement Microsoft Dynamics CRM. This will give a further technological boost to the business, delivering the capability to effectively manage the client database, while taking resourcing knowledge a step further.

“Having clearer insight into our clients’ progress and activity is important to ensure we are providing them with the best service and allocating the right resources, with the lowest possible overhead,” Munday notes.

Source: This article was originally sourced from Empired


About This Vendor

More Case Studies

Assa Abloy

ASSA ABLOY locks in international ERP solution

September 11, 2015 | Empired
With growth due to acquisitions matched with organic expansion. ASSA ABLOY looked to Intergen for an enterprise resource planning solution to replace a patchwork of ageing business systems...

Follow iStart to keep up to date with the latest news and views...