Archives

eBook: Trends in m-Commerce

September 10, 2010 | Belinda Simcox
The mobile phone is ubiquitous, personal and connected. that is why retailers, bankers and marketers want to use it for informing, enabling and transacting business. they are succeeding in global markets, but have been slower to make inroads locally… read more...
Bruce Hassall

Switched on CEO: Bruce Hassall navigating stormy weather

April 16, 2010 | Johanna Bennett
PwC’s chief executive, Bruce Hassall, took the helm in September, in a tough 2009. But, with some strategic help from technology, he’s set fair ahead… read more...
SocialNetworking

Social CRM: Hype or Holy Grail

April 15, 2010 | Graham Medcalf
Social CRM is the new buzz-phrase. But what does it mean and, more importantly, what can it do for your business? Graham Medcalf investigates… read more...
Beyond ROI

Where is business focusing for technology ROI?

April 12, 2010 | Johanna Bennett
A good return on dollars spent on IT in these tough times should be a pre-requisite to investment – right? iStart asked those who know where to find it and got some surprising answers… read more...
Ripcurl

Switched on CEO: Surf’s (Still) Up! Stephen Kay, Rip Curl

December 10, 2009 | David McNickel
As it approaches its 40th birthday, iconic Aussie surf brand Rip Curl is in the midst of a technology and systems overhaul designed to deliver consistency and give its management team state-of-the-art decision making tools… read more...
Craig McKell

Beefeater CEO, Craig McKell: Beefing up BeefEater for the social networking age

November 13, 2009 | Johanna Bennett
Turning the blokey ‘mates’ barbecue and oven-maker into a company whose products appeal to the whole market – including women – is the aim of the iconic company’s new CEO… read more...
peter-dickinson-greentree

Dickinson on BPM – What’s all the fuss about?

October 14, 2009 | Vendor
Greentree chief executive Peter Dickinson talks about how business process management can be a key tool in driving exceptional company performance – and the top ten BPM realities… read more...
Taylors wines

Taylors Wines MD, Mitchell Taylor – Wine it’s a technical business

August 13, 2009 | Johanna Bennett
The romantic industry is underpinned by several technologies that help ensure quality, consistent vintages. Mitchell Taylor, managing director of Clare Valley tells iStart how the company about the processes that underlie its success… read more...
Mark Cowsill

Frucor MD, Mark Cowsill: The ‘V’ word

June 30, 2009 | Johanna Bennett
One-time apple juicing company Frucor has juiced up its business beyond Just Juice with the aid of ‘V’, MiZone and other innovative products – along with some custom-built technology, and grown to ten times its original size. It is now poised to go global with new Japanese owner Suntory… read more...

Beyond CRM: Location intelligence

April 24, 2009 | Phil Parent
Putting your customers on the map, using the newer GIS and GPS services, will help you find them – and sell the right products to the right people… read more...
Peter Gregg

Switched on CFO: Peter Gregg, Qantas

September 11, 2008 | David McNickel
At the heart of the Qantas airline’s success is its constantly evolving IT strategy and Gregg has been the man in the pilot seat when it comes to financing that vital IT investment… read more...
Darryl Warren

Switched on CIO: Darryl Warren, Lion Nathan

May 20, 2008 | David McNickel
As it looks ahead after its acquisition of Tasmania brewer J. Boag & Son, Lion Nathan’s sales look likely to top $2 billion this financial year. Underpinning all this, as CIO Darryl Warren reveals, is a very diverse IT infrastructure… read more...

Why Business Process Management?

May 19, 2008 | iStart
Business Process Management isn’t just about reducing paper. It allows you to re-engineer processes, achieve operational efficiencies and extend workflows to suppliers and customers, as well as breathing new life into legacy systems… read more...
Ralph Norris - CBA CEO

Switched on CEO: Ralph Norris, Commonwealth Bank of Australia

January 30, 2008 | David McNickel
Two years into his role as CEO and managing director of the Commonwealth Bank, Ralph Norris has used his thorough understanding of IT to drive through massive internal change and turn poor customer service on its head… read more...
Andrew Ferrier

Switched on CEO: Andrew Ferrier, Fonterra

October 12, 2007 | Michael Forman
When you are selling to customers in 140 countries you need robust systems to manage day to day operations as well as to stay on top of currency and commodity price fluctuations… read more...
Greg Muir

Greg Muir: The IT thinking behind Pumpkin Patch’s growth

January 22, 2006 | Michael Forman
In the first of a regular series of interviews with leading CEOs, iStart caught up with Greg Muir, executive chairman of Pumpkin Patch, to gain his insights on the application of technology in a rapidly growing international business… read more...
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