Cloud-based customer relationship management specialist Salesforce has grown its share of the global CRM market – even though almost 60 percent of new CRM deployments are still on premise… read more...

Australian airline Qantas runs 50 marketing campaigns a month – and despite senior executive enthusiasm for it, social media marketing isn’t delivering a standout success… read more...

The rapidly rising cost of cyber-crime and the impact that it is having on Australian businesses has proven a clear focus for the start of the Cebit exhibition and conference in Sydney… read more...

Technology executives may buy cloud services, but they have little faith in the service level agreements on offer and almost three in four think cloud companies actively hide problems… read more...

The big banks’ battle to beat each other in the innovation stakes continues with Commonwealth and Westpac now competing over card-free cash withdrawals, while other innovations are blurring the lines between traditional banking and accounting system roles… read more...

C-suite awareness of data security has soared thanks to Australia’s new privacy regime, ongoing Edward Snowden revelations and Heartbleed, which have combined to whet the appetite for encryption read more...

One of the highlights of the region’s information technology calendar kicks off in Sydney next week in a new venue and with a whole new line-up…hopefully… read more...

The communications company will design, deploy and manage a critical new communications system for the airport, allowing it to focus on its core business… read more...

Listed New Zealand technology company Wynyard is predicting strong Australian demand for its crime analytics platform as it becomes predictive… read more...

RipCurl has unveiled a GPS smartwatch that counts surfers’ waves, calculates their top speeds, and can then sync the information to a smartphone or computer; signaling yet more wearables for the masses… read more...

Since the late 1990s IT has been viewed by CEOs largely as a tool to boost productivity and reduce costs, but in 2014 there is new emphasis on technology being deployed to drive growth… read more...

A warning bell has been sounded for businesses which allow their accountants or bookkeepers to take out subscriptions to cloud accounting services on their behalf… read more...

While Microsoft continues to gain traction for its cloud-based Office 365 – the company grinds on slowly toward opening a local Azure data centre, almost a year after one was first promised… read more...

Australia’s leading IT research organisation has called on major infrastructure projects to invest more time analysing data and less pouring concrete… read more...

Claiming its system is already used by 95 percent of Australia’s top 100 listed companies Dropbox has opened an office in Sydney – but has no plans to offer local data hosting… read more...

Selected based on its proven implementation record with similar community services organisations and its strong presence in WA… read more...

Technology analyst Gartner has again warned enterprises that while gamification holds enormous promise most current attempts to sway employee or customer behaviour are just a waste of money… read more...

Three of Australia’s four major banks have switched CIOs in the last three months – but regular tech-talent turnover is nothing new at the top of the tree… read more...

The soft-drinks company CCA has signed a multi-million dollar five-year deal with IBM which will provide CCA with access to its SAP enterprise software supplied as a cloud service… read more...

Australian and New Zealand companies are being offered the chance to access Pivotal’s Singapore-based innovation centre to use agile methods and Pivotal technologies to prototype big data applications… read more...