Archives
Smaller contact centres lured with A$99 cloud
Interactive Intelligence dangles Amazon Web Services-hosted cloud platform… read more...
RoZetta switches from software to solutions
Sydney based big data business RoZetta Technology will switch its focus from developing software products to more solutions selling as it grapples with capital constraints… read more...
Promapp wins Mawarnkarra Health Service BPM contract
Cloud software to support remote health service provider’s ongoing industry accreditation… read more...
Australia faces new and dangerous ICT skills crisis
Australia will need another 100,000 skilled ICT workers by the end of the decade if the full productivity benefits of technology are to be liberated… read more...
Microsoft Dynamics POS device is here and it’s awesome
Microsoft demo’s the new Retail Modern POS mobile device application… read more...
Fresh capital to spur Unleashed Software’s growth ambitions
Kiwi inventory management vendor to intensify USA operations… read more...
Think procurement cloud signs 7,000 suppliers
A Melbourne-based university is the first user of a cloud based procurement service launched by Think, the brainchild of seek.com.au pioneer Adam Ryan… read more...
Better email: Kiwi startup sets sights on Australia, Europe
A new Kiwi startup has big plans for Australia and beyond, seeking to take its email enhancement service across the ditch and further afield… read more...
New NetSuite partnership to automate tax reporting
NetSuite has partnered with GovReports, enabling companies to report tax information to the Australian Taxation Office directly using single sign-on… read more...
Tough times serve up ERP opportunity for mining industry
Mining companies can use this period of tough trading conditions by implementing an enterprise resources planning (ERP) system… read more...
Does big business want a smart watch?
New research report anticipates a warm welcome for smart watches and wearables in the enterprise… read more...
The questions to ask before plunging into SaaS
Demand for software as a service continues to rise; according to Cisco, by 2018, 59 percent of all cloud workloads will be SaaS compared to 41 percent in 2013… read more...
Australia experiences post-Christmas handheld slump
A consumer led binge on tablets and phones over the holidays led to an all too predictable sales slump in the first quarter of 2015… read more...
Customer experience priorities are changing
Organisations have changed their customer experience (CX) priorities for 2015, according to a recent survey by Gartner, Inc… read more...
IT execs sit tight with new jobs in short supply
Demand for Australian IT executives slumped by 17 per cent in May, while the overall job trend is slowing across the nation and consumer sentiment has slumped… read more...
Mind the service management gap
With IT service management automating a substantial proportion of the processes which move incidents to resolution, there is still a gap which opens up between the moment something goes wrong and the time taken to find the right person to fix it… read more...
Software defined networks still a slow burn in user land
Software defined networks are and will be important, especially as cloud computing gathers pace, but the journey’s only just begun… read more...
Digital businesses must telegraph hygiene policies
With data security, digital enterprises need to determine “acceptable risk” because absolute security is unattainable… read more...
NetSuite donates software to Australian not-for-profits
Cloud ERP vendor NetSuite is making its business management applications available to Australian not-for-profits at no cost… read more...
Epson’s answer to Google Glass
Printer company demonstrates commercially-targeted augmented reality specs… read more...