Archives

Small contact centre

Smaller contact centres lured with A$99 cloud

June 22, 2015 | Beverley Head
Interactive Intelligence dangles Amazon Web Services-hosted cloud platform… read more...
big data

RoZetta switches from software to solutions

June 18, 2015 | Beverley Head
Sydney based big data business RoZetta Technology will switch its focus from developing software products to more solutions selling as it grapples with capital constraints… read more...
Outback Australia

Promapp wins Mawarnkarra Health Service BPM contract

June 18, 2015 | Vendor - media release
Cloud software to support remote health service provider’s ongoing industry accreditation… read more...
skills crisis

Australia faces new and dangerous ICT skills crisis

June 18, 2015 | Beverley Head
Australia will need another 100,000 skilled ICT workers by the end of the decade if the full productivity benefits of technology are to be liberated… read more...
pos mobile device

Microsoft Dynamics POS device is here and it’s awesome

June 18, 2015 | Newsdesk
Microsoft demo’s the new Retail Modern POS mobile device application… read more...

Fresh capital to spur Unleashed Software’s growth ambitions

June 18, 2015 | Donovan Jackson
Kiwi inventory management vendor to intensify USA operations… read more...
Cloud signs

Think procurement cloud signs 7,000 suppliers

June 17, 2015 | Beverley Head
A Melbourne-based university is the first user of a cloud based procurement service launched by Think, the brainchild of seek.com.au pioneer Adam Ryan… read more...
email tips

Better email: Kiwi startup sets sights on Australia, Europe

June 17, 2015 | Donovan Jackson
A new Kiwi startup has big plans for Australia and beyond, seeking to take its email enhancement service across the ditch and further afield… read more...
australian taxation office

New NetSuite partnership to automate tax reporting

June 16, 2015 | Oracle NetSuite
NetSuite has partnered with GovReports, enabling companies to report tax information to the Australian Taxation Office directly using single sign-on… read more...
mining

Tough times serve up ERP opportunity for mining industry

June 16, 2015 | Vendor - media release
Mining companies can use this period of tough trading conditions by implementing an enterprise resources planning (ERP) system… read more...
smart watch

Does big business want a smart watch?

June 16, 2015 | Donovan Jackson
New research report anticipates a warm welcome for smart watches and wearables in the enterprise… read more...
saas

The questions to ask before plunging into SaaS

June 15, 2015 | Beverley Head
Demand for software as a service continues to rise; according to Cisco, by 2018, 59 percent of all cloud workloads will be SaaS compared to 41 percent in 2013… read more...
iPhone 6

Australia experiences post-Christmas handheld slump

June 11, 2015 | Beverley Head
A consumer led binge on tablets and phones over the holidays led to an all too predictable sales slump in the first quarter of 2015… read more...
customer experience

Customer experience priorities are changing

June 11, 2015 | Newsdesk
Organisations have changed their customer experience (CX) priorities for 2015, according to a recent survey by Gartner, Inc… read more...
performance dropping

IT execs sit tight with new jobs in short supply

June 11, 2015 | Beverley Head
Demand for Australian IT executives slumped by 17 per cent in May, while the overall job trend is slowing across the nation and consumer sentiment has slumped… read more...

Mind the service management gap

June 11, 2015 | Donovan Jackson
With IT service management automating a substantial proportion of the processes which move incidents to resolution, there is still a gap which opens up between the moment something goes wrong and the time taken to find the right person to fix it… read more...
software

Software defined networks still a slow burn in user land

June 10, 2015 | Beverley Head
Software defined networks are and will be important, especially as cloud computing gathers pace, but the journey’s only just begun… read more...
Digital business

Digital businesses must telegraph hygiene policies

June 8, 2015 | Beverley Head
With data security, digital enterprises need to determine “acceptable risk” because absolute security is unattainable… read more...
Not for profit

NetSuite donates software to Australian not-for-profits

June 4, 2015 | Vendor - media release
Cloud ERP vendor NetSuite is making its business management applications available to Australian not-for-profits at no cost… read more...
epson moverio glasses

Epson’s answer to Google Glass

June 3, 2015 | Donovan Jackson
Printer company demonstrates commercially-targeted augmented reality specs… read more...

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