Archives
Traction for Office 365, slow grind to Azure
While Microsoft continues to gain traction for its cloud-based Office 365 – the company grinds on slowly toward opening a local Azure data centre, almost a year after one was first promised… read more...
Infrastructure projects need more data, less concrete says NICTA
Australia’s leading IT research organisation has called on major infrastructure projects to invest more time analysing data and less pouring concrete… read more...
Dropbox sets up shop to lure business users
Claiming its system is already used by 95 percent of Australia’s top 100 listed companies Dropbox has opened an office in Sydney – but has no plans to offer local data hosting… read more...
Care Options meets current and future financial management requirements with UXC Eclipse
Selected based on its proven implementation record with similar community services organisations and its strong presence in WA… read more...
Enterprises warned not to waste money on gamification
Technology analyst Gartner has again warned enterprises that while gamification holds enormous promise most current attempts to sway employee or customer behaviour are just a waste of money… read more...
Enterprise CIOs stamped with five-year use-by date
Three of Australia’s four major banks have switched CIOs in the last three months – but regular tech-talent turnover is nothing new at the top of the tree… read more...
Coca-Cola Amatil spurns SAP data centre in favour of IBM’s
The soft-drinks company CCA has signed a multi-million dollar five-year deal with IBM which will provide CCA with access to its SAP enterprise software supplied as a cloud service… read more...
Pivotal offers try-before-you-buy big data option
Australian and New Zealand companies are being offered the chance to access Pivotal’s Singapore-based innovation centre to use agile methods and Pivotal technologies to prototype big data applications… read more...
Cloud sprawl may prompt enterprise bill shock
Enterprise appetite for local and global infrastructure as a service (IaaS) continues to mount – but without proper checks and balances businesses are facing bill shock and integration challenges… read more...
Death knell sounds for Microsoft XP
Microsoft turns off support for Windows XP and Office 2003 next week meaning no more patches, updates or technical support which may spur both security issues and hardware sprees… read more...
SAP bites bullet with local data centre
SAP will open its own Sydney-based data centre tomorrow, initially to host SAP HANA Enterprise Cloud, but eventually also as the host data centre for its Business ByDesign ERP solution… read more...
Enterprise clients and cloud services drive contact centre sales boom
Contact centre technology supplier Interactive Intelligence has grown its Australian and New Zealand revenues by an astonishing 66 percent in the last year, with 88 percent of its sales now for cloud-based solutions, as its push into the enterprise sector pays off … read more...
Flamingo aims to put customer service in the pink
An Australian software start-up has created a relationship management platform that puts the power back in the hands of the consumer as part of a bid to improve customer experience and cut churn… read more...
Mobile payments and digital wallets up the ante
Enterprises wanting to cement their relationship with consumers need to pay close attention to the rapid-fire developments taking place in the mobile payments and digital wallet space… read more...
Seismic shifts for sector as CIOs struggle to keep pace
Seven out of ten CIOs will switch vendors in the next two to three years as they struggle to keep pace with both changing technology and sectoral shifts… read more...
Hadoop big data vulnerabilities too often ignored
As the role of big data grows in the enterprise, organisations are looking to replicate information governance and security practices associated with other mission critical systems… read more...
Apptio begins ANZ push with CIO toolset
Software has been developed to support enterprise HR, finance, marketing and manufacturing functions but CIOs have tended to rely on spreadsheets to manage IT; the cobbler’s children are shoeless… read more...
CIOs must boost project management skills or risk decline
A gradual erosion in IT project management skills, which has taken place over the last decade, is now threatening the ability of companies to keep pace with competitors… read more...
Recruiter seeks regional tech superstars
Recruitment company Talent International is planning to roll out the red carpet for the region’s technology superstars and has enlisted Sir Richard Branson and Steve Wozniak to help… read more...
Why it pays to boost customer service
People will pay up to 14 percent more for what they perceive as goods or services supported by good customer service – it’s why companies are scurrying to trumpet their success in the field… read more...