Published on the 29/09/2009 | Written by Newsdesk
Airline operator selects Verizon to support its information systems through remote management of core business applications…
Australian airline operator Virgin Blue Group has selected Verizon Business to remotely manage its core business applications.
Through its application management service, Verizon Business will provide round-the-clock monitoring of the airline’s critical information systems, including key revenue management, engineering, aircraft-to-ground data transfers, back office communications and business productivity applications.
The Virgin Blue Group, which comprises Virgin Blue, Pacific Blue, Polynesian Blue and the new international airline, V Australia, carries more than 18 million passengers annually to 42 destinations in 11 countries around the world.
The Verizon Business service will enable remote oversight of the airline group’s critical applications accessed from Virgin Blue’s offices and ports across Australia, New Zealand, the Pacific Islands and the United States. These include remote access to Blackberry mail servers, and other core business applications, as well as the monitoring of engineering parts and aircraft inventory, document management and seat pricing systems.
Rapid growth over the past several years, including international expansion through V Australia, prompted Virgin Blue to seek a highly reliable outsourcing partner so it could free up its internal IT resources to focus on its evolving strategic IT needs, rather than day-to-day business operations.
“We wanted a partner with the ability, skills and capacity to respond to potential problems at any time of the day,” says David Harvey, Virgin Blue’s general manager of IT.
“Verizon Business, with its established global IT management services and proven application monitoring capabilities, is able to offer us the round-the-clock support we need to support the continuous availability of our core business applications for our employees, whether they are in or out of the office.”
