The fact that Google has bought Interactive Intelligence’s customer engagement solution, which runs on Amazon’s cloud, signals the growing IT spending power of business units… read more...

Turning data into real-time decisions to fight financial fraud… read more...

The Federal Government has unveiled its cyber security strategy which features 33 new initiatives at a cost of $230 million over the next four years… read more...

Settle down about the cloud already. That’s the message coming from a Gartner A/NZ analyst who reckons local companies are a bit overly excited about the whole notion… read more...

After months of speculation it appears that the Government’s central online site, Gov.au, currently under development, won’t reinvent the wheel… read more...

Consulting company sets up shop in ANZ, punts ‘robotic process automation’… read more...

Onshore deployment of cloud services for Australian public sector aimed at solving data residency dilemma… read more...

As organisational demand for data analytics increases, every organisation needs to hire or create a part time data scientist… read more...

When IDC quizzed 200 mid-tier organisations in Australia it found that only about 15 per cent were truly optimised for cloud – and few of them are in regional areas… read more...

Large enterprises could benefit from playing cyber criminals at their own game – but there are major risks for smaller organisations attempting any form of cyber vigilantism… read more...

The successful float of Sydney based logistics software company, WiseTech Global, this week signals continued investor appetite for local tech stocks… read more...

The $1.6 billion deal between Nbn Co and Telstra, intended to speed the rollout of the national broadband network has raised concerns from the competition watchdog… read more...

From transactional processes to increased value-adding activities… read more...

Anyone who has ever stood in a department store queue knows that stripping friction out of the retail process helps the consumer – but it turns out it also helps the retailer… read more...

From disparaging ‘sandal-waving zealots’ to members of the congregation… read more...

Investment in business process optimisation needed to make digital businesses fly is proving a hard sell for CIOs… read more...

The Microsoft Graph is a recent addition to the vendor’s portfolio which it said ‘offers developers access to insights about how workers can be more productive’… read more...

Confusion around operational responsibility impacts success of new digital contact channels… read more...

Startup that eases cloud service selection and management readies for the big time… read more...

Research confirms ads damage consumer experiences, quantifies popularity of ad blockers… read more...