Archives

Jonathan Cotton

Australian national audit office

New debacle sees Australia match global project failure rate

July 4, 2017 | Jonathan Cotton
Cancer registry marks yet another government IT misstep… read more...
Victoria govt red tape

Vic govt spends half its budget cutting red tape

June 30, 2017 | Jonathan Cotton
Commits $43m to replace struggling infrastructure with a streamlined communications hub… read more...
Branding not just a logo

IT branding: not just a logo

December 12, 2012 | Jonathan Cotton
Just what is the IT industry’s problem when it comes to getting noticed in the super trendy and oh-so-social marketplace?… read more...
Android

The best of the bank apps

September 14, 2012 | Jonathan Cotton
The rise of the consumer bank app has well and truly taken place, and why shouldn’t it have? We can do everything else on our phones these days, it makes sense that we should be able to move our money around, when we’re on the move, too. But are all banking apps created equal? What’s on offer from the big names? And what’s in it for enterprise? iStart decided to find out… read more...

Unified communications comes of age

September 10, 2012 | Jonathan Cotton
Three years ago iStart prophesised that unified communications was going to be the next big thing. But three years, in the days before BYOD and when the cloud was in its infancy, is a long time ago. So where are we now?… read more...

14 things your CRM system could be telling you about your customer (but probably isn’t)

May 29, 2012 | Jonathan Cotton
CRM software is about as crucial as it gets when it comes to managing your sales activities. But while it may be crucial, it’s hardly sexy, and therefore it’s something of a ‘set-and-forget’ piece of tech… read more...
Vaughan Rowsell

Point of Interest: Vaughan Rowsell founder of VEND

March 13, 2012 | Jonathan Cotton
How a Kiwi start-up is revolutionising the retail payment industry with a clever cloud-based POS alternative that’s rapidly going global… read more...
Michael Bennetts

Switched on CEO: Michael Bennetts unmasking Z

November 7, 2011 | Jonathan Cotton
Transitioning Shell from global outpost to fresh local upstart has presented some major marketing conundrums, and some tough technology challenges along the way… read more...
Satisfaction flunk

Satisfaction flunk

May 12, 2011 | Jonathan Cotton
Almost 80% of business decision makers responsible for customer satisfaction think they deliver ‘poor’ or ‘average’ results…View as PDF read more...

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