Published on the 21/09/2009 | Written by Newsdesk
Enhancements to its Manhattan WMS solution give the third party logistics services provider full e-business capability and real-time stock visibility for customers…
A $4 million upgrade of its IT system will enable third party logistics services provider Costa Logistics to take advantage of enhancements to its Manhattan WMS software solution, with the aim of improving service to its clients.
The upgrades include an advanced capability to anticipate stock fluctuations, plan labour proactively and exchange data electronically with client business systems.
“One of the greatest challenges for logistics providers today is being able to respond to increasing pressure from customers for flexible solutions to meet fluctuations in consumer demand,’’ says Costa Logistics chief executive Tim Bolam.
“Costa Logistics decided to upgrade its existing Manhattan solution to take advantage of some of the greatly improved functionality and labour-saving modifications of the latest version of the WMiS platform.”
Bolam says the first stage of the upgrade had been successfully implemented at its Derrimut headquarters in Melbourne which will be followed by its Jandakot facility in Perth then by the Eastern Creek Distribution Centre in Sydney.
“We needed to upgrade to an integrated platform with a full e-business capability to provide real-time stock visibility for our customers,” he says.
“The Manhattan system met our functionality requirements and fits in with our existing architecture and can communicate easily with many of our customers’ existing networks,” Bolam says.
“The EDI communication will facilitate two-way integration with our customers to be able to receive advance visibility of inbound stock, plan the resources to handle it as well as pick the product and dispatch it all to a tight timetable. With this advanced capability we will be able to deliver even higher service levels and greater customer satisfaction.”
