Customer self-service

Self-service not satisfying customers – or businesses

October 1, 2019 | Heather Wright
Just nine percent of issues are resolved via self-service alone… read more...
PayID breaches

PayID breaches highlight the growing banking tech security challenge

September 26, 2019 | Jonathan Cotton
Pay by e-mail (or mobile) provider advises caveat emptor… read more...
Hash database_GIFCT

Platform companies unveil details on extremist content

September 26, 2019 | Heather Wright
Just how many moles are being whacked with online hate prevention tools?… read more...
Digital business survey_HBR

Harvard releases ‘ease of doing digital business’ rankings

September 26, 2019 | Heather Wright
A/NZ results highlight key areas of weakness…

WiFi 6: Faster internet, and a big boost for IoT?

September 25, 2019 | Heather Wright
And no you didn’t miss 1-5, it’s just 802.11 was feeling uncool… read more...
Digital lawyer_Immediation

You’ll be hearing from my IT guy

September 25, 2019 | Jonathan Cotton
Forget the courtroom, I’ll see you in the cloud… read more...
Michael Whitehead_wherescape

WhereScape converts success to cash

September 24, 2019 | Heather Wright
Kiwi-made solution to join Idera’s data stable…
NZ Tech and Productivity report_barbed wire

Not enough technology a key factor in stagnant productivity

September 24, 2019 | Heather Wright
A/NZ businesses warned to step up their game…
Australia scraps patent

Australian Govt to scrap innovation patent

September 20, 2019 | Jonathan Cotton
Bill seeks to phase out Australia’s second-tier innovation patent system… read more...
Manufacturing Modernisation Fund

$50m up for grabs as govt pushes SME manufacturing tech

September 20, 2019 | Heather Wright
Industry 4.0 push opens up funding pipeline for manufacturing businesses… read more...
Australias digital future

Australia’s digital future has scientists worried

September 12, 2019 | Jonathan Cotton
Urgency needed to improve synergy between innovators, universities and the market… read more...

Smart cities and agribusiness driving IoT uptake downunder

September 12, 2019 | Jonathan Cotton
Big IoT spend is on track for farming and ultra-connected cities… read more...
Fuelling ransomware_Cyper-insurers

Are cyber-insurers fuelling ransomware?

September 12, 2019 | Heather Wright
The maths of extortion…
Major cloud providers under scrutiny

Call for more oversight of big cloud providers

September 11, 2019 | Heather Wright
‘Systemically important’ cloud providers lack oversight in financial markets… read more...
2019 Gartner post classical hype cycle_Sir-Simon-Rattle

Gartner’s emerging tech hype: From Edge AI to flying cars

September 10, 2019 | Heather Wright
Classical gives way to postclassical in latest hype cycle… read more...

Taking robots to the water for on-demand autonomous infrastructure

September 5, 2019 | Heather Wright
AI powered robotic boats hit the water – and create bridges… read more...
Open source AI

Open sourcing AI

September 5, 2019 | Newsdesk
As AI moves increasingly open source, what does it mean for regulators?… read more...
uber driver stress_algorithms

Gig economy study: People hate being managed by algorithms

September 4, 2019 | Jonathan Cotton
A study of Uber drivers in New York and London finds worker resentment and frustration with the company’s management-by-app approach to HR… read more...

Follow iStart to keep up to date with the latest news and views...