Promapp wins Mawarnkarra Health Service BPM contract

Published on the 18/06/2015 | Written by Vendor - media release


Outback Australia

Cloud software to support remote health service provider’s ongoing industry accreditation…

Providing impetus to its goal of expanding across the Tasman and beyond, Promapp Solutions has won a contract with Mawarnkarra Health Services (MHS) in Western Australia to deploy its business process management software and services.

Promapp will assist doctors, nurses and administrative staff to improve the delivery of services and population health management outcomes through the deployment of standardised, agile process workflows which comply with the required standards and guidelines for community health. At the same time, Promapp will support the organisation’s accreditation credentials to adhere to ongoing auditing requirements.

Kellene Hicks, Compliance Specialist, Mawarnkarra Health Service, said, “Promapp was selected for its reputation and achievement in deploying web-based, user-friendly and sustainable technology in both the public and private sector arenas. This will be integral in enabling us to implement ‘best practice’ processes and procedures so that we can increase our organisation’s staff effectiveness. Being a cloud solution, Promapp will also enable staff to go online at any time, use a central database, and be provided with assistance in following procedures, enabling us to support our overall compliance credentials and improving services for our remote local and Aboriginal communities.”

Promapp’s solution focuses on making processes simple to document, use and maintain. The solution enables the senior management team to track access and use, support induction, ongoing training and relearning, as well as provide support for complying with standards and protocols that apply to community health. In addition, information can now easily be refreshed to comply with the very latest in auditing and specific healthcare sector industry requirements.

“Promapp’s commitment to helping organisations continuously improve by providing a simple, social means of controlling and improving processes will enable our services to be better utilised by both the indigenous community and in the wider community,” said Hicks.

MHS is a not-for-profit organisation committed to providing quality and comprehensive healthcare to Aboriginal people in the Roebourne community.

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