Archives

tech trends 2016

Five tech trends to watch

December 9, 2015 | Arron Patterson
Rapid growth in information volume and complexity is putting data centres under pressure, accentuated by customer behaviour changes driven by mobile and social trends, writes Arron Patterson… read more...
automation

Why accounts departments shouldn’t wait to automate

December 3, 2015 | Todd Hunt
For some reason, when it comes to finance and accounting, dated approaches persist, writes Todd Hunt – and he says it is time for Modern Finance… read more...
Windows 10 upgrade

Mind the bumps on the Windows 10 upgrade journey

November 30, 2015 | Adam Blue
While early adopters will rush to implement Windows 10 as quickly as possible, most organisations will take a more sober ‘wait-and-see’ approach, writes Adam Blue… read more...
virtual environment

Taming the three monsters of the virtual world

November 27, 2015 | Graham Schultz
The childhood monsters in the closet may be forgotten, writes Graham Schultz, but they aren’t gone. They’ve just moved from bedrooms to virtual environments… read more...
travel industry

The growing challenge of travel industry email fraud

November 27, 2015 | Theo Noel
The popularity of internet travel bookings is attracting attention from cybercriminals keen to nab a share of the proceeds… read more...
network monitoring

Startups? Consider these four undervalued benefits of network monitoring

November 24, 2015 | Andrew Timms
Regardless of business size, technology is pretty important – but how many startups pay sufficient attention to network monitoring, asks Andrew Timms… read more...
digital consumer

How digital consumers are changing the contact centre

November 23, 2015 | Carl Price
What does it mean when digital consumers are as knowledgeable as your front-line contact centre agents, asks Carl Price… read more...
Age of the customer

Towards 2020 in the ‘Age of the Customer’

November 18, 2015 | Mike Lord
As digital disruptions dissolve barriers to entry such as manufacturing strength, distribution momentum and information mastery, power has shifted. This, says Mike Lord, is the Age of the Customer… read more...
travel expenses

How to ease the four greatest business travel and expense pressures

November 9, 2015 | Matt Goss
The common business concerns relating to expense management can be solved through automation, says Matt Goss… read more...
erp disaster

When a disaster isn’t a disaster (and how to better deal with ERP implementation complexity)

October 28, 2015 | Owen McCall
Many years ago, writes Owen McCall, a contribution to a study on ERP implementation failures threw up a completely surprising response… read more...
platform as a service

Keep up! Business change accelerates

October 28, 2015 | Tim Scott
The speed of change has always been important in business, writes Tim Scott, with the ability to adapt (still) vital to success… read more...
open data policy

The benefits of an open data approach

October 28, 2015 | Jonathan Stern
The rising adoption of mobile technology in the business world, says Jonathan Stern, is causing growing challenges for IT departments… read more...
Paper storm

Workflow: Ditch paper for the cloud

October 15, 2015 | Dave Rouse
Wrangling printers and fax machines can be infuriating, making paperless workflows an appealing option, writes Dave Rouse… read more...
dark cloud

Darkness in the cloud: What to consider before migrating to online storage

October 15, 2015 | Pravin Kumar C
Enterprises start enjoying their cost savings within months of their cloud adoption – but have they given sufficient thought to security, ponders Pravin Kumar C… read more...
old ways of managing IT

Innovation is saying ‘no’ to old ways of managing IT

October 15, 2015 | Simon Piff
As businesses across the Asia/Pacific region name innovation as the top ICT initiative for 2015/16, Simon Piff argues that the NO in innovation is important… read more...
service desk

Creating a smarter IT service desk

October 6, 2015 | Branko Bugarski
IT service desks can be tough places to work, writes Branko Bugarski, but with the addition of data analysis, collaboration and a ticketless approach, things can be improved… read more...
email killing productivity

Is email killing corporate productivity?

September 25, 2015 | David Oakley
The daily grind is draining more than our morale – it’s also killing corporate productivity and email is the culprit, writes David Oakley… read more...
hybrid cloud

Know your ADCs and get more from the hybrid cloud

September 24, 2015 | Benjamin Hodge
When cloud computing first appeared on corporate radar screens in the mid-2000s, it brought with it the promise of big business benefits – but, asks Benjamin Hodge, have those been realised?… read more...
women in design

Why you need more women in your design team

September 23, 2015 | Brenda Aynsley
How much further can technology go and how much faster can we can get there if greater diversity in the workplace is encouraged, ponders ACS president Brenda Aynsley… read more...
business agility

The why, what and how of business agility

September 22, 2015 | Nat Tanner
Fifty years ago, running a company was much more predictable, with less competition and customers content to buy based on what you had on offer. But things have changed, writes Nat Tanner, and so should you… read more...
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