Archives
Opinion
Understanding social top tasks: what Cisco learnt
Gerry McGovern shares the story of an exercise he did with Cisco on why people used their social media pages across a number of platforms… read more...
The future is now: Welcome to the data century
Economic empires have been built on data, but at what cost, asks Steve Singer, ANZ Country Manager at Talend… read more...
Transitioning to agile? First prepare your environment
It may well be the corporate buzzword of the decade, but proper business agility is all about setting the foundations say Owen McCall… read more...
How IoT can enhance customer experiences
In today’s competitive landscape, businesses need to provide an exceptional customer experience that stands out in the marketplace… read more...
Digital transformation, incumbents and the business model conundrum
What Uber, Amazon and the Fosbury flop can teach us about innovation… read more...
IT downtime – What are the risks & how to minimise costs
Whether the result of natural disasters or outright malice, IT downtime is more than an inconvenience: when mission-critical applications go offline, it can mean disruption and disaster… read more...
The AI dilemma: What is AI’s role in customer service?
AI brings speed and cost efficiency to business processes. But what about empathy?… read more...
Six customer engagement tips when using chatbots
Chatbots just could be the game-changer for SMBs looking to compete against larger competitors… read more...
Why any cloud migration strategy should start with the data warehouse
Many Australasian organisations want to shift their IT infrastructure to the cloud, says Peter O’Connor, Snowflake Computing’s APAC VP of Sales. But where to begin?… read more...
B2B starts with a …C
Creating value from B2B digital channels starts with customer discovery says Accenture’s Elle Bell… read more...
Why efficient data access is vital in today’s business world
In an increasingly digital and interconnected world, data has become the oil that keeps business humming, writes Talend’s Steve Singer… read more...
Five points to consider when moving to cloud ERP
Cloud ERP has multiple attractive propositions – but is it right for your organisation, ponders Unit4’s Jeff Arnold… read more...
Connected vehicles: Driving to an insecure future?
The machines can’t be trusted says security strategist Kevin Bocek… read more...
The Modern CFO: Using the cloud to deliver true business value
Why did Oracle choose to write its cloud applications from the ground up? It came down to customers’ ability to deliver innovation and transfer risk… read more...
How chatbots are revolutionising marketing
Chatbots are making an impact on multiple industries, including marketing. Aaron Everingham explains how… read more...
How distribution benefits from the next evolution of automated document processing
When you hear talk about robotics in the distribution centre, you may envision some of the innovations Amazon is using to streamline operations… read more...
How data consolidation delivers a better supply chain
In an increasingly competitive marketplace, businesses constantly hunt for ways to drive operational efficiency, writes Anaplan’s Jim McParlane… read more...
Turning digital transformation from vision to reality in 2018
This is the year digital transformation evolves from vision to reality, writes TIBCO’s David Rosen… read more...
Five manufacturing trends and predictions for 2018
The manufacturing industry is expanding faster than ever, wires Oracle NetSuite’s Andrew Mellor… read more...
Data quality: why businesspeople are from Mars, IT people from Venus
WhereScape’s Michael Whitehead says data quality is a business problem, not a data one… read more...
