Published on the 09/12/2015 | Written by MYOB
AT A GLANCE
INDUSTRY
- Healthcare
BUSINESS OBJECTIVE
- ERP system that would handle its complex financial management needs, without the overheads of supporting an IT infrastructure
SOLUTION
- MYOB Greentree Financial Reporting Engine in Excel (F.R.E.E.)
BUSINESS BENEFITS
- A specialist clinic-based configuration of MYOB Greentree that can be delivered via a SaaS platform and integrates happily with other, specialist management systems
FOR MORE INFORMATION
MYOB//
E: biggerbusiness@myob.com
NZ: 0800 696 239
AU: 1300 555 110
https://www.myob.com/
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National Dental Care has serious growth plans, supported by MYOB Greentree delivered as a cloud service…
Easy to get started
NDC was established in 2013, when it bought a number of clinics. “We looked at MYOB Greentree when we came on board and decided that the SaaS model suited our needs as a start-up business,” Jason explains. “We didn’t have the in-house infrastructure or IT expertise to be able to maintain and manage the various components of ERP or payroll systems, or the backup process that you need to go through.”
Developed by a MYOB Greentree Partner to specifically meet the needs of clinic-based health care providers, the SaaS-based solution provided NDC with greater flexibility to grow. “It gave us the support that we needed when it came to setting up the system and expanding,” says Jason.
Flexible financial support
Some of NDC’s clinics operate in remote areas and it often uses external contractors to provide support services. The organisation employs more than 400 staff and processes over 8,000 to 10,000 transactions every month.
“Our clinics benefit from access to our financial support systems,” Jason says. “We’ve been able to develop processes that give us the flexibility to grow; we’ve automated a number of processes and built new ways to track expenditure.”
NDC has also implemented MYOB Greentree eDocs, to electronically reconcile creditors with statements. This results in greater accuracy and efficiency, as well as reducing NDC’s paper consumption.
Enhanced reporting
NDC has put in reporting at various levels, with MYOB Greentree’s Financial Reporting Engine in Excel (F.R.E.E.) supporting the reporting process to ensure a high level of accuracy and greater efficiency when inputting data.
“We’re quite heavy users of the F.R.E.E. template functionality, providing for business processes to be automated at a support office level,” says Jason. “As we’ve grown as an organisation, we’ve developed our systems further beyond the capabilities of just F.R.E.E. templates and standard reporting.”
Compiling of reports is highly streamlined, requiring no user intervention whatever.
“We have ready access to reporting customised to a level that you wouldn’t normally see outside of a very large and expensive ERP implementation,” Jason says. “We can provide up-to-date reporting to all of our clinics – detailed P&L, information about the branches themselves, POs, CAPEX etc. We’ve also been able to establish business intelligence reporting that we’ve designed and managed at the company level.”
“Our finance department hardly has to do any work on the reporting side of things. This allows the finance team to focus on what they’re really there for – adding value.”
Facing growth with confidence
MYOB Greentree’s Operational Intelligence and ability to automate processes has brought major economies of scale. NDC started with a three-person finance team handling the business of five clinics; the company has now increased to seven times that size with 35 clinics, but the finance department still only consists of just six people.
“MYOB Greentree has enabled us to evolve our business and scale our operations accordingly within a system that has both the level of flexibility but also the level of control to make it possible,” says Jason.
“We’re projected to grow to somewhere around the 100 clinic mark within a few years. The larger any organisation gets, the more rigorous the level of control, the more automated and efficient the systems need to be. We’re confident that the systems and processes we’ve set up with MYOB Greentree will allow us to do that without needing additional resourcing.”
Source: This article was originally sourced from MYOB
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