Archives
Donovan Jackson
Chatbots a ‘game changer’ for healthcare, banking
Juniper Research says traditional call centres are under threat… read more...
It’s just data – and given good tools, watch how people will use it
Hadoop inventor pegs ‘big data’ back to ‘modern data infrastructure’… read more...
JUCY: How a platform approach drives digital transformation
Business innovator takes a ‘whole of stack’ approach to its use of Microsoft technology… read more...
Now big data threatens to ‘save the planet’
Faster than a speeding bullet, able to leap tall buildings in a single bound, and now capable of solving the biggest ‘challenge’ of our time… read more...
SaaS is an intermediate step – Unit4 CEO
In time, businesses will buy outcomes, not software… read more...
Most, but not all, Australian businesses are ready for ‘digital revolution’
Survey suggests some business are short on investment in 4IR workers… read more...
457 cancellation a boon for Australian IT professionals
Who cares for the middle-aged white tech specialist… read more...
Aussie ‘robotic process automation’ startup wins big US deal
Clerical tasks made much easier with software automation… read more...
Digital transformation is whatever you want it to be
“When I use a word,” Humpty Dumpty said, in rather a scornful tone, “it means just what I choose it to mean—neither more nor less.”… read more...
From proof of concept to production
Is blockchain ready for prime time?… read more...
ITSM moves out of the basement, into the house
Service management principles apply anywhere service is delivered… read more...
Automation: The fear is real (but there are bigger fish to fry)
Technologists and politicians face off on automation, the future of work and, err, climate change… read more...
Dropping in on MYOB’s journey upmarket
It has been a busy time for MYOB, the onetime provider of the most popular accounting package in New Zealand and Australia… read more...
How bizarre: Here’s how to identify DT need
These are the commonplace business processes which should kick digital transformation into gear… read more...
Cleverer operations land in Australia
Melbourne Airport smartens up with integration and intelligence… read more...
Concur launches ANZ App Centre
Plug in a few of your favourite business services… read more...
Shades of Pets.com?
Whole world goes crazy over Visa in sunglasses… read more...
‘Democratised data’ drives customer awareness
Customers expect to engage and receive resolution for issues from any device, anytime and anywhere… read more...
Which vendors come short when measuring up the big boys of ERP?
Panorama Consulting’s ‘Clash of the Titans 2017’ report compares SAP, Oracle, Dynamics and Infor… read more...
Field service at the sharp end of digital transformation
Doing the same thing again and expecting a different result is, apparently, at least one definition of insanity… read more...
