Archives

Diverse IT

Diverse IT – a new look at skills needed for the tech sector

January 21, 2015 | Jodi Mitchell
Jodi Mitchell, CEO of SimplHealth, says softer skills are changing a once tech-heavy profession… read more...
Exit interview

‘Hidden’ HR problem causing efficiency downturn and staff losses

December 19, 2014 | Peter Dickinson
There needs to be some fresh thinking on understanding what frustrates staff says Greentree CEO Peter Dickinson… read more...
NTTData millennials

Why the HR department is redundant at the hands of the millennials

December 10, 2014 | Mark Wade
The social era is making the workplace a jungle for digital natives to exercise their right to input, feedback and collaboration. Mark Wade contemplates the future of the HR department… read more...
MYOB project management

Job and project costing – what is it?

December 9, 2014 | MYOB
The resident experts at MYOB provide some insights into job costing best practices and software designed to support it… read more...
customer convenience

Why customer convenience trumps experience

December 3, 2014 | Gerry McGovern
Usability expert Gerry McGovern says we should focus our online efforts on customer convenience and effort, not experience or satisfaction… read more...

Are banks on the path to extinction?

December 2, 2014 | James Bergin
ASB New Zealand’s chief architect James Bergin refutes the suggestion that banks are dinosaurs in danger of serious disruption and explains how ASB is getting prepared for the ‘next big thing’ in banking… read more...
CMO tech

Rise of CMO tech spending could lead to ‘shadow IT’ threat

November 27, 2014 | Keean Persaud
With CMOs controlling more IT spending for organisations, Keean Persaud says so-called ‘shadow IT’ is becoming a problem… read more...
Interruptions at work

Busy people need help, not interruptions

November 20, 2014 | Gerry McGovern
Getting attention is getting harder. The web is a place where busy people do things. Help them, don’t disrupt them, says expert Gerry McGovern… read more...

Data retention – the latest holiday spoiler

November 11, 2014 | John Stanton
It’s looking like a busy festive season for the many stakeholders charged with creating a workable data retention scheme for Australia, says John Stanton CEO of Communications Alliance… read more...
Self-service design

Why content is both the solution & problem in self-service design

September 16, 2014 | Gerry McGovern
Quality content plays a critical role in self-service design. Often a small change in a link, heading or sentence, can lead to dramatically higher task completion says subject matter expert Gerry McGovern… read more...
All Blacks

How the All Blacks use player data to keep winning

September 16, 2014 | Dr Ken Quarrie
Senior scientist for New Zealand Rugby Dr Ken Quarrie explains how he uses data to improve player performance and get an edge on the opposition… read more...

Old fashioned views of ICT endanger business

September 15, 2014 | Amanda White
Emerging ICT Leader of the Year Amanda White says there is frustration amongst a large number of ICT managers who are being excluded from the C-suite… read more...
Data economy

How will we power the data economy?

August 29, 2014 | Paul Budde
Subject matter expert Paul Budde explains why building the right ICT infrastructure is of national importance to the region’s future success… read more...

New hat for hosting and managed service providers

August 28, 2014 | Craig Deveson
We all know that cloud computing improves efficiencies, but subject matter specialist Craig Deveson says that is only the case if it is done right, and if hosting and managed service providers access the right tools they are the ones to do it… read more...
Online pirates

How to sink online pirates

August 22, 2014 | John Stanton
The Australian print and electronic media has harboured a flurry of stories recently about the vexed issue of online copyright infringement and how to fix it. Communications Alliance CEO John Stanton outlines his thoughts on what needs doing… read more...
IPOs

On the subject of IPOs…

August 19, 2014 | Ben Kepes
Technology investor, industry champion and some-time cynic Ben Kepes contemplates crazy tech IPOs and asks what companies down under should really do to succeed on the stock market… read more...
MYOB

Clean data is healthy data

August 1, 2014 | MYOB
Cleaning doesn’t stop at home or around the office, it extends to the information inside your business too as Michael McCash and Trudi Masalski discuss… read more...
Office equipment

Telco complaints laid bare

July 21, 2014 | John Stanton
John Stanton, CEO of the Communications Alliance, reveals why telco customer service levels will soon be in the spotlight again… read more...
Data

Who is handling your data?

July 17, 2014 | Brenda Aynsley
With data privacy a hot topic at present, Brenda Aynsely of the Australian Computer Society asks how to keep data safe… read more...
Zeald website

Q&A: How to get your website mobile-ready

June 11, 2014 | Zeald
Your prospective customers are already using mobile devices to search for the things that you sell. Is your door open when they come knocking? Or is your website a member of mobilus horribilus?… read more...
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