Search engine optimization (SEO) tactics often make it harder for customers to do what they need to do, says Gerry McGovern… read more...

With the government-sponsored fibre rollouts under way in Australia and New Zealand, iStart takes a look at just what’s on offer with the NBN and the UFB initiatives… read more...

The ‘Spatial industry’ has for decades appreciated the real, exciting and powerful benefits of geospatial analysis. But if geospatial tech is so wonderful and is such a ‘no brainer’, why haven’t small to medium enterprises embraced the technology?… read more...

I’ve been on a mission for a while now to dive into Windows 8 and to try and come up with a definite opinion on what I think about the OS; admittedly I’ve been having a very difficult time… read more...

According to new research, IT spending by the global wealth management industry will reach almost USD$35bn by 2016, and will include heavy investment in digital channels… read more...

A simple social engineering-based hack has seen Apple suspend password changes over the phone as internet journalist’s online information, as well as iPhone, iPad, and MacBook content, is erased… read more...

John Allan will head Telstra’s directory business Sensis, while David Burns will run the company’s Network Applications and Services business… read more...

The Department of Human Services and Telstra have announced the signing of a new agreement worth $474 million that will see the telco build and manage a new unified communications network over the next five years… read more...

Information overload. It defines the age we live in… read more...

For successful companies, says Brett Roberts, it’s all about preparing for the battle. But while you can’t succeed without adequate preparation, planning can quickly veer into ‘useless’ territory, especially when those ‘best laid plans’ equate to little more than opportunities lost… read more...

Industry group the New Zealand Computer Society (NZCS) has released the first draft of its voluntary code-of-conduct document, the Cloud Computing Code of Practice, one of the first of its kind in the world… read more...

Support communities, indeed social media in general, is how a potential customer finds out what an organisation is really like, says Gerry McGovern. So why are so many companies getting the support community model all wrong?… read more...

With representatives from nearly 30 countries already confirmed, registrations are running hot for the 21st GS1 Global Healthcare Conference, to be held in Sydney from 20-22 March 2012… read more...

Telstra is offering relief packages for residential and small business customers in Moree Plains Shire Council and Tamworth Regional C­ouncil areas as well as Mitchell, Roma, Charleville and surrounding districts who have lost services as a result of the current flooding… read more...

IDC is predicting uncertain economic times for 2012 with market volatility expected to reach an all time high… read more...

Acer Computer Australia has won the Queensland Department of Education and Training tender to supply 65,000 3G-enabled notebooks for round three of the National Secondary School Computer Fund by the end of this year… read more...

Jetstar announced this morning the roll-out of 3000 Apple iPad 1 and iPad 2s across its fleet. read more...

Transitioning Shell from global outpost to fresh local upstart has presented some major marketing conundrums, and some tough technology challenges along the way… read more...

Samsung has kicked Apple off the top of the heap as sales of Samsung electronics overtake those of former market-dominator Apple Inc… read more...

Telstra shareholders have overwhelmingly voted to hand over the company’s fixed line network to the National Broadband Network in an $11 billion deal… read more...