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Customer experience ‘the new battleground’
In a world where mass personalisation is the norm, intelligent interactions with customers will define business success… read more...
Navigating the innovation maze
Bombarded by new technologies ranging from blockchain to the internet of things, 3D printing, artificial intelligence and machine learning – enterprises are looking for guidance through the innovation maze… read more...
Department of No earns its stripes
The perception that the IT team is the ‘Department of No’ has been confirmed by a new international survey of 630 executives, 80 of whom are based in Australia… read more...
Greentree Awards put customer implementations under microscope
Awards programmes don’t just give a shiny gong to the winners, they help the host company to identify trends and see where its priorities should lie… read more...
What’s on the tech logistics radar for 2016?
Driverless cars, drones, tube logistics and bionic enhancements – supply chain logistics has got decidedly sci-fi but underlying it all are two key concepts… read more...
Unleashed Software raises $3 million funds break-even
The $3 million funding round that trans-Tasman business Unleashed Software just raised should take it to break-even point – but “something significant” is just 12-15 months away… read more...
The printer company which doesn’t print
How next-gen MPS aligns with and expedites digital transformation… read more...
Consumers cool over data breaches
The big bad bogeyman that is mandated data breach notification won’t be that big or bad after all… read more...
Bill and Tim’s excellent adventure: HANA goes native on iPhone
Apple and SAP announce plans to deliver native apps for iOS on the SAP HANA platform… read more...
Smart cities sought – drives data demand
Frazzled commuters, unaffordable housing and the high cost of delivering services are all targets of a rash of smart city initiatives now gathering pace… read more...
NBN demand flounders as funds evaporate
The roll out of the national broadband network is continuing apace – but fewer than half of the households which could connect have yet bothered to do so… read more...
Legacy software vendors’ sloth gives fintechs head start
Legacy financial software vendors – the likes of SAP, Oracle and CSC – have been slapped by Gartner for their sluggish approach to innovation… read more...
Dynamics market heats up as Flintfox appoints Duncan Cox
Former Adaptable Solutions supremo tasked with growing ERP consulting division… read more...
Tech multinationals face tax crackdown
The 2016-17 budget painted a big red target on multinational technology companies that have shifted profits offshore to avoid paying tax… read more...
Augmented reality served on a golden Plattar
News Corp Australia has made its first ever seed investment and it’s in a technology firm that is bringing augmented reality and customer engagement to life… read more...
Horizon Power seeks further BI savings from IoT
Installing a new business analytics platform that business users could drive themselves paid for itself in a year – letting Horizon Power reduce headcount and expenses… read more...
Disruption means giving consumers what they want
Consumers are a demanding bunch – and it’s forcing established enterprises to disrupt their modus operandi, and on occasion to take a hefty financial stake in the disruptors… read more...
Data’s force awakens
Walt Disney’s Australian marketing team had just three and a half minutes of footage to leverage ahead of the Star Wars Force Awakens launch; it plugged the gap with data… read more...
Saturation, concentration and old fashioned ennui
Reports suggest that demand for tablet computers and smartphones has gone off the boil as the mobile market approaches saturation and consumers fail to fall for fads… read more...
Cloud services the answer to IoT security
Half of all IoT implementations will use cloud security services of some description by 2020, but the market is currently immature… read more...
