Evidence shows that the ‘hard sell’ does not generate loyalty, but a good experience does. The experts at MYOB discuss what salespeople need to achieve this… read more...

The laws and legislation surrounding email disclaimers are tightening all around the globe with the prospect of significant fines for non-conformists… read more...

The accounting system vendor plugs the gap in its business with BankLink, putting it at a stronger competitive advantage… read more...

Greentree chief executive Peter Dickinson talks about how business process management can be a key tool in driving exceptional company performance – and the top ten BPM realities… read more...