Tired of having to cobble together systems for its sales reps, SaaS business Freshdesk set about creating its own CRM system for ‘high velocity sales teams’… read more...

Microsoft’s CRM solution has been extended to handle field services, Rolls Royce on board with deployment… read more...

IT’s warnings about the need for greater vigilance about computer security is paying off – but Australian and New Zealand consumers are still playing fast and loose with their own protection… read more...

By 2020, a corporate “no-cloud” policy will be as rare as a “no-internet” policy is today, says technology analyst Gartner… read more...

NSW has unveiled a series of digital and innovation focused investments in this week’s Budget as it tilts for the smarter state soubriquet… read more...

A corporate name change, the soft launch of a collaboration platform for auditors, new audit templates and a UK relaunch have marked a busy three months of the year for MyWorkpapers… read more...

Gartner has identified five personal technologies it believes will deliver a fresh wave of disruption to the enterprise and IT operations over the next 5-10 years… read more...

Imagine swiping your left buttock across a terminal to complete a payment; banking giant ANZ has – and it’s just the start of a massive change in the way humans and technology interact… read more...

As purchasing power shifts away from the IT department, one business software vendor is launching an unlikely new service to get in front of the people who count… read more...

Leading brands have lifted their game as far as consumer digital experience is concerned – but still only three companies fall into the top performing bracket… read more...

Just weeks before Australia heads to the ballot box, the Labor party has announced that if elected 2 million more homes and businesses will get high speed broadband, with more to follow… read more...

SAP HQ has appointed local partner UXC Oxygen to build an app to enhance SAP’s public sector solution… read more...

The insurance industry is counting the cost of digital transformation projects and others could also be at risk… read more...

The Australian Securities and Investment Commission has outlined its plans to allow local fintechs to test a new product without the need for a financial services licence… read more...

Enterprises are still playing catch up to the possibilities of the Internet of Things… read more...

Confirmation that cloud users need a belt and braces approach to business continuity was delivered over the weekend with a high profile AWS outage… read more...

Pegasystems’ founder and CEO Alan Trefler has some harsh words for enterprises which slavishly adopt cloud based solutions… read more...

Australian listed business Skyfii, which deploys opt in WiFi in public areas, collects customer data and sells it to local businesses, is making a push into the US and UK… read more...

Epicor Software Corporation has appointed ex-NetSuite man, Vince Randall, to oversee the A/NZ region and strengthen its cloud-first strategy… read more...

Australia’s lead science and technology research group CSIRO has launched a business advisory service to tell organisations where to best spend their R&D dough for the best return in the future… read more...