Archives

Trust in digitisation

Collapse of trust and digital transformation

November 15, 2016 | Gerry McGovern
Globally we are facing a collapse of trust – and it is being driven by digitisation, writes Gerry McGovern… read more...
Project management Colin Ellis

Why customer experience matters in project delivery

November 10, 2016 | Colin Ellis
Should ‘experience management’ trump ‘on time and on budget’, asks Colin Ellis… read more...
automation - new frontier

Automation: A new frontier of human-machine partnership

October 18, 2016 | Anant Gupta
Think of the future of automation. What do you visualise, asks Anant Gupta… read more...
application networks

Application networks can address digital disruption challenges

September 20, 2016 | Brad Drysdale
Companies need to find ways to become more flexible to meet changing market and customer demands, writes MuleSoft’s Brad Drysdale… read more...
Blockchain_Applicable

Why blockchain could change the world

September 13, 2016 | John Jones
It may sound like something out of a B&D dungeon as blockchain emerges from the dark world behind Bitcoin, writes John Jones… read more...

What are the drivers behind ERP change for a business?

September 12, 2016 | Zag
If you’re reading this article, chances are your business is coping with business system ‘pain’… read more...
Gartner hype cycle

Of love, hate and the Gartner Hype Cycle

August 31, 2016 | Owen McCall
They’re great and they’re awful – find out why Owen McCall is ambivalent about Gartner’s Hype Cycle… read more...
NBN fibre to the home

NBN making progress but dark clouds ahead

August 31, 2016 | Paul Budde
Seven years after the launch of the NBN over two million premises are able to connect to the NBN. But all is not well, writes Paul Budde… read more...
Analytics_Disruption Oracle

Analytics: See the signals before the competition

August 30, 2016 | Rich Clayton
The ‘laboratory’ approach works as well today as it did in Thomas Edison’s times, writes Oracle’s Rich Clayton… read more...
AU census fail

Census the canary in the coalmine

August 24, 2016 | James Riley
The 2016 Census and its steaming #CensusFail epitaph may yet prove useful to government… read more...
Digital transformation Jade Software

Digital transformation? It’s all about the customer

August 3, 2016 | Craig Beveridge
Don’t let digital transformation distract from customer focus, writes Craig Beveridge, GM Australia at Jade Software… read more...
telecom transformation

Society, change and challenge: Charting telecoms transformation

July 26, 2016 | Paul Budde
In a new report, respected industry analyst Paul Budde provides fascinating insights relevant to both sides of the Tasman… read more...
digital transformation

Are ANZ companies doing enough to transform?

July 19, 2016 | Rob Stummer
Analysing the results of its Digital Transformation Survey, IFS ANZ MD Rob Stummer was surprised that only 50 percent of antipodean respondents had a clear strategy for digital transformation… read more...
Experiment to progress

Failure is good. Yeah right!

July 14, 2016 | Owen McCall
Owen McCall says we should switch from ‘initiatives’ to ‘experiments’… read more...
Applications_Gartner

Is it time to appoint an application undertaker?

July 12, 2016 | Andy Kyte
After 40 years of continuous acquisition of applications most large organisations have application portfolios that are bloated, expensive and slow to change. This is unsustainable writes Gartner Fellow Andy Kyte… read more...
is the internet safe

Is the Internet Safe? Of course not!

June 15, 2016 | Owen McCall
The internet is not 100 percent safe, but that doesn’t mean you shouldn’t be using it to support the growth of your business. Owen McCall says we should approach it more like driving… read more...
Project fertility

Can your project survive your culture?

May 31, 2016 | Gary Nelson
Not every project is lucky enough to start on fertile ground, as project management expert Gary Nelson explains… read more...
Analytics council

The case for an enterprise-wide ‘analytics council’

May 25, 2016 | Geoff Beynon
As analytics penetrate all parts of the business, analytics expert Geoff Beynon calls for a structured and centralised approach to its use… read more...

How the cloud and emerging technologies are disrupting the contact centre

May 25, 2016 | Brendan Maree
The power of exponential progress and increasing rate of disruption is very much in evidence in the contact centre, says Brendan Maree… read more...
cold calling

Exploit your hidden assets for sales success

May 5, 2016 | Manish Goel
Leveraging your corporate networks can boost your warm sales leads by 40 percent, says TrustSphere CEO, Manish Goel… read more...
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