IT investment used to be the sole preserve of the CIO, but recent research shows this is changing and CxOs and line managers are taking on a greater decision-making role… read more...

As technology has become more embedded in business, the roles within the IT sector have rapidly multiplied and specialised. Hayden McCall took a look at the dynamics at play in the IT market… read more...

For decades in business software, processes have played second fiddle to the demands of the company accountant. Now a process-centric revolution is taking place. Donovan Jackson explains… read more...

Enterprise software has finally got the message that user-friendly also means productivity-friendly, and a bit sexy. We asked Anthony Doesburg to look at how to create simple-to-use software and websites… read more...

Donovan Jackson explores developments in human resources (HR) management and discovers how technology is shaping this field… read more...

As businesses across the board are becoming increasingly digitised, technology and high-tech companies alike have been bemoaning the shortage of available ICT skills. Clare Coulson investigates whether there is a real possibility that this region is being left in the ICT dust… read more...

The benefits of digitising health are undisputed, as is the need to reduce healthcare costs with our aging populace. But e-health initiatives get bogged down in politics. We sent James Riley to take the temperature in New Zealand…[View as PDF] read more...

Need to track your vehicles? Or monitor water? The internet of things delivers an extraordinary opportunity to connect and network all manner of things, but how?… read more...

Security analytics, biometrics and behaviourmetrics seem kind of Doctor Spocky, but are rapidly migrating from sci-fi movies into the real world. Clare Coulson looks at the complex world of security and crime prevention… read more...

Driverless cars, wearable computers, location-based intelligence; they all rely on what has become known as the ‘internet of things’. And it certainly has people talking as Anthony Doesburg discovers… read more...

For more than three and a half decades, Oracle has set the standard among top tier of database technology and enterprise applications; and as it has evolved and acquired best-in-class companies, that leadership has expanded into new areas… read more...

Often maligned from within and outside, the contact centre is the coal face of customer service interaction. But so often the processes and people are dumbed down so they can be sent offshore and run more cheaply. Stephen Withers treads the political minefield…[View as PDF] read more...

As mobile devices become more sophisticated, more of us are joining the ranks of Generation AO (“Always On”) and the enterprise needs to keep up. Clare Coulson spoke to three experts about the different options for taking the enterprise mobile… read more...

Cloud computing is continuing its meteoric rise and as a partial result IT control and decision-making is moving to the line of business managers. In the middle of it: the CIO. Clare Coulson considers what these changes mean for the modern CIO… read more...

Telcos are facing a swathe of new challenges from technological change, global over-the-top content providers and a new era of regulation and market intervention. Bill Bennett asks where is the telco business going?… read more...

The revelations of the Heartbleed vulnerability in April and the recent implementation of Australia’s new privacy regime in March have put data breaches firmly back in the limelight. Clare Coulson finds out more… read more...

The statistics are compelling; basically half of all new start-up businesses fail within two to five years. Since the rise of businesses incubators and accelerators statistics show that the successful completion of an incubator programme plays a significant role in the success rate of a company. Fiona Hanlon investigates… read more...

Successful businesses today must continually take the pulse of their varied customer base and respond to their wants and needs… read more...

The arrival of new technologies has opened opportunities for marketing, but taking advantage of them requires a significant shift in modus operandi. Clare Coulson asked industry thought leaders how businesses should behave and where technology fits…[View as PDF] read more...

Paul Di Francesco and Clare Coulson worked the mobile social media networks to unveil the most popular productivity enhancing apps for work and play… read more...