CRM customer support and service provider Verint is launching an upgraded platform that can identify callers from their voice alone, and analyse what they are saying and their emotions on the fly… read more...

Former Woolworths boss and Fairfax chairman, Roger Corbett, has confirmed the gulf that can exist between IT and the C-suite… read more...

The acting CEO of Australia’s Digital Transformation Office has admitted to being “just a little terrified” at the Minister’s vision for the organisation… read more...

A wrap-up of news stories that caught our eye over the the past quarter of ICT news including appointments, departures, deals done, implementations completed, mergers, acquisitions and partnerships… read more...

The ERP rivals have announced a partnership that will see NetSuite hosted on Azure and integrated with Office365… read more...

One of Australia’s leading chief information officers has delivered a sharp kick to the information technology industry for clinging to old business models at the expense of cloud… read more...

Embattled surf retailer Billabong has announced that it has signed an agreement to roll out the cloud-based ERP solution… read more...

A NSW Government minister yesterday used the opening day of CeBIT to call for light touch regulation of the emergent “sharing economy”, in order to allow peer-to-peer services to flourish… read more...

Online design software house Canva – which already boasts 2.3 million international users for its free version – has seen an opportunity to streamline the marketing design process… read more...

The experts at market intelligence firm Current Analysis say that D-Day is nigh for telcos as over-the-top providers encroach further into the voice market… read more...

Enterprises which want to wring the most benefit from Agile processes and practices need to shift away from annual plans to more regular quarterly planning sessions… read more...

Fewer than half of all Australian organisations accept electronic payments suggesting there is still a lot of room for financial disruption and business reform… read more...

The overwhelming majority of global business leaders (96 percent) recognise that digital technology has forever changed the rules – only some are ready for the challenge however… read more...

Australia’s leading showcase of enterprise technology, CeBIT, will kick off in Sydney next Tuesday with no fewer than nine separate conference streams, plus a sold out start-up event… read more...

Jade Software is planning to reveal more of its creative chops this year to demonstrate to customers the benefits of a design-led approach to software development… read more...

Software integrator Ndevr, which describes itself as Australia’s most highly regarded Oracle JD Edwards consulting partner, has signed a strategic partnership with local ERP vendor Greentree… read more...

Amazon was among the first of the global cloud giants to set up shop in Sydney – and it’s a decision that has paid off with iconic Australian brands increasingly harnessing its services… read more...

Data feeds from mobiles, wearables and IoT devices promise marketers rich new streams of information that can be mined for marketing insights… read more...

Ross Mason ordered an Apple Watch last week – but first he asked his wife… read more...

Companies that want to protect their brand online might have to make difficult choices regarding audience reach… read more...