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General IT news
Customer experience priorities are changing
Organisations have changed their customer experience (CX) priorities for 2015, according to a recent survey by Gartner, Inc… read more...
IT execs sit tight with new jobs in short supply
Demand for Australian IT executives slumped by 17 per cent in May, while the overall job trend is slowing across the nation and consumer sentiment has slumped… read more...
Mind the service management gap
With IT service management automating a substantial proportion of the processes which move incidents to resolution, there is still a gap which opens up between the moment something goes wrong and the time taken to find the right person to fix it… read more...
Software defined networks still a slow burn in user land
Software defined networks are and will be important, especially as cloud computing gathers pace, but the journey’s only just begun… read more...
Digitoil: Mobilegeddon – Were the doomsday predictions justified?
You may not have noticed it, but 21 April 2015 was ‘mobilegeddon’… read more...
WWDC 2015 roundup: I guess you had to be there
Mark Webster on Apple’s Worldwide Developers Conference announcements for 2015… read more...
Fuji Xerox appoints Whittaker as Australia MD
Gavin Pollard will oversee the New Zealand business replacing current managing director Neil Whittaker who moves across the Tasman to run the Australian operation… read more...
Digital businesses must telegraph hygiene policies
With data security, digital enterprises need to determine “acceptable risk” because absolute security is unattainable… read more...
Apple Matters: When ‘easy to use’ becomes a problem
Technology today is practically ubiquitous and ever easier to use. Be that as it may, Mark Webster discovers that even simplicity has its own set of problems… read more...
NetSuite donates software to Australian not-for-profits
Cloud ERP vendor NetSuite is making its business management applications available to Australian not-for-profits at no cost… read more...
Epson’s answer to Google Glass
Printer company demonstrates commercially-targeted augmented reality specs… read more...
UXC Eclipse winning in retail
Australian company performs well in USA… read more...
NSW sheds IT responsibilities, saves A$20m
The NSW State Government has inked a A$215 million deal with Infosys and Unisys to take over ICT services in a deal it says will save A$20 million a year… read more...
UXC Eclipse wins 2015 Microsoft Dynamics Industry Partner of the Year
Trophy cabinet receives a boost as UXC Eclipse adds new silverware… read more...
Wearables could break $1 billion barrier
Chief information officers may have breathing space despite the rise of consumer demand for wearables according to a new report from Frost & Sullivan… read more...
Retailers face heightened security risk
Insecure point of sale systems and high staff turnover are rendering A/NZ retailers vulnerable to cyber attack… read more...
Sharing economy faces tax scrutiny
Crowdsourcing is in the firing line of the Australian Taxation Office which has people selling time in their cars or homes in its sights… read more...
MYOB Greentree appoints channel marketing manager
Wendy McKenzie to drive channel strategy… read more...
Apple Matters: Apple, enterprise and FileMaker
Enterprise was the final frontier for Apple for a long time. Mark Webster notes this appears to have changed… read more...
Budget targets tech titans, supports start-ups
After being almost entirely ignored in last year’s Budget, the tech sector this year has a starring role… read more...
