Rights holders which believe that their copyright is being infringed by offshore pirates will in the future be able have access to that site blocked by Australian internet service providers… read more...

New research by the Economist Intelligence Unit reveals link between customer experience investment, increased profitability, revenue growth and customer retention… read more...

Does the thought of managing, upgrading, or keeping up with the latest IT trend send you running for cover? Citrix’s David Nicol suggests a better way… read more...

The recent flurry of tech listings across the ASX and NZX has created a liquid market for A/NZ business software stocks. In the first of a regular series, Hayden McCall sets out to keep track of their fortunes…[View as PDF] read more...

Technology has long been the driving force behind globalisation. Both have been good to Australia and New Zealand in the past. Now there’s a fear we will be casualties as a new globalisation wave disrupts industries and displaces workers while creating Silicon Valley billionaires. Bill Bennett investigates… read more...

In getting her way, Swift has arguably validated her spot on Forbes’ power index… read more...

Sydney based big data business RoZetta Technology will switch its focus from developing software products to more solutions selling as it grapples with capital constraints… read more...

Mark Webster evaluates calls that Apple should abandon the Mac and finds short answer is ‘No’. The long one is ‘N-o-o-o-o-o-o!’… read more...

Australia will need another 100,000 skilled ICT workers by the end of the decade if the full productivity benefits of technology are to be liberated… read more...

Kiwi inventory management vendor to intensify USA operations… read more...

NetSuite has partnered with GovReports, enabling companies to report tax information to the Australian Taxation Office directly using single sign-on… read more...

New research report anticipates a warm welcome for smart watches and wearables in the enterprise… read more...

Selling IT solutions might at first blush appear a terribly complex undertaking, but achieving success doesn’t necessarily depend on the technical specifications. Instead, Owen McCall, independent IT consultant, shows that sometimes all that’s required is a firm grasp of what the business really needs…[View as PDF] read more...

A consumer led binge on tablets and phones over the holidays led to an all too predictable sales slump in the first quarter of 2015… read more...

If there is an industry that has had to respond to the impact of technology then travel is it. Donovan Jackson explores how technology is transforming everything from booking flights to catching a taxi and managing travel expenses… read more...

Organisations have changed their customer experience (CX) priorities for 2015, according to a recent survey by Gartner, Inc… read more...

Demand for Australian IT executives slumped by 17 per cent in May, while the overall job trend is slowing across the nation and consumer sentiment has slumped… read more...

With IT service management automating a substantial proportion of the processes which move incidents to resolution, there is still a gap which opens up between the moment something goes wrong and the time taken to find the right person to fix it… read more...

Software defined networks are and will be important, especially as cloud computing gathers pace, but the journey’s only just begun… read more...

You may not have noticed it, but 21 April 2015 was ‘mobilegeddon’… read more...