Archives

Heather Wright

WFH Call centres

Companies dial up virtual contact centres

April 1, 2020 | Heather Wright
But there are challenges to navigate first… read more...
Oxford university_analytics app

Contact tracing a key tool in CV19 war chest

March 27, 2020 | Heather Wright
Data privacy or the greater good?… read more...
Digitisation of healthcare

Covid-19 presents pivotal time for digitisation of healthcare

March 26, 2020 | Heather Wright
It doesn’t have to be ground breaking to be life-saving… read more...
GIS mapping the world_COVID19

Mapping the world one infection at a time

March 25, 2020 | Heather Wright
Geospatial data isn’t just showing us where infection is, it’s helping prevent the spread… read more...
Tech attitude_Productivity Commission

1,001 tech attitudes contrast with companies’ DX beliefs

March 24, 2020 | Heather Wright
As Covid forces digital to the fore, new reports reveal our beliefs about our tech skills – and our DX… read more...
Retail supply chain management

Retail supply chains under pressure

March 20, 2020 | Heather Wright
Resilience being tested and forcing change on sector… read more...
Analyst predict IT spend_ESG report

IT spending forecasts slashed

March 18, 2020 | Heather Wright
AI, cloud and servers were on the spend list, but now analysts aren’t so sure… read more...
Google_Verily coronavirus testing website

Trump jumps gun on Covid-19 triage website

March 17, 2020 | Heather Wright
Google’s beta coronavirus screening site immediately overwhelmed… read more...
UX design

Getting UX right

March 12, 2020 | Heather Wright
It’s not a ‘nice to have’ anymore… read more...
Facial recognition app_Clearview AI

Police cop flak over facial tech

March 11, 2020 | Heather Wright
Australian law enforcement among agencies using secretive system… read more...
Vector smart meter

Vector adds IoT to smart metering

March 6, 2020 | Heather Wright
The emancipation of energy data… read more...
Citizens Advice Bureau report_Frustrated digital users

‘Digital is best’ push causing frustration, exclusion

March 4, 2020 | Heather Wright
CAB report a reminder not to forget non-digital citizens… read more...
Watchdogs_ACCC_merger assessment

ACCC questions competition law framework

March 3, 2020 | Heather Wright
Is a new approach needed in the age of digital oligarchs?… read more...

IBM places bets on AI’s broad future

February 26, 2020 | Heather Wright
Local artificial intelligence boss talks (mostly) real-world AI… read more...
TikTok security

Is the countdown on for a social shakeup?

February 26, 2020 | Heather Wright
TikTok’s time is here… read more...
Tech security_Ponemon Institute report

Cybersecurity professionals engaging in risky business

February 25, 2020 | Heather Wright
IT security pros aren’t always following their own recommendations… read more...
ASX tech index

Bell rings for Aussie tech sector

February 24, 2020 | Heather Wright
All Tech Index opens doors for smaller companies to access later stage capital… read more...
Data disconnect

Who owns your company data?

February 20, 2020 | Heather Wright
Survey highlights data disconnect – and lack of senior exec buy-in… read more...
Accenture acquisition_Icon Integration

Accenture snaps up A/NZ SAP partner

February 19, 2020 | Heather Wright
Adds supply chain solutions and BI expertise to stable… read more...

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