Archives

Heather Wright

Customer self-service

Self-service not satisfying customers – or businesses

October 1, 2019 | Heather Wright
Just nine percent of issues are resolved via self-service alone… read more...
Hash database_GIFCT

Platform companies unveil details on extremist content

September 26, 2019 | Heather Wright
Just how many moles are being whacked with online hate prevention tools?… read more...
Digital business survey_HBR

Harvard releases ‘ease of doing digital business’ rankings

September 26, 2019 | Heather Wright
A/NZ results highlight key areas of weakness… read more...

WiFi 6: Faster internet, and a big boost for IoT?

September 25, 2019 | Heather Wright
And no you didn’t miss 1-5, it’s just 802.11 was feeling uncool… read more...
Michael Whitehead_wherescape

WhereScape converts success to cash

September 24, 2019 | Heather Wright
Kiwi-made solution to join Idera’s data stable… read more...
NZ Tech and Productivity report_barbed wire

Not enough technology a key factor in stagnant productivity

September 24, 2019 | Heather Wright
A/NZ businesses warned to step up their game… read more...
Manufacturing Modernisation Fund

$50m up for grabs as govt pushes SME manufacturing tech

September 20, 2019 | Heather Wright
Industry 4.0 push opens up funding pipeline for manufacturing businesses… read more...
Fuelling ransomware_Cyper-insurers

Are cyber-insurers fuelling ransomware?

September 12, 2019 | Heather Wright
The maths of extortion… read more...
Major cloud providers under scrutiny

Call for more oversight of big cloud providers

September 11, 2019 | Heather Wright
‘Systemically important’ cloud providers lack oversight in financial markets… read more...
2019 Gartner post classical hype cycle_Sir-Simon-Rattle

Gartner’s emerging tech hype: From Edge AI to flying cars

September 10, 2019 | Heather Wright
Classical gives way to postclassical in latest hype cycle… read more...
Roboat

Taking robots to the water for on-demand autonomous infrastructure

September 5, 2019 | Heather Wright
AI powered robotic boats hit the water – and create bridges… read more...
Cybersecrity at board level_TRA report

Cybersecurity: The topic boards still don’t want to think about

September 4, 2019 | Heather Wright
Perception vs reality in the world of cybersecurity… read more...
Huawei surviving USA bans

Huawei finds new ways to survive US bans

August 29, 2019 | Heather Wright
If you can’t access global standard platforms, create your own… read more...
GDPR_Privacy laws ANZ

Screws tighten on privacy regulation

August 28, 2019 | Heather Wright
GDPR controls head down under… read more...
Digital quality of life_SurfShark

Australia wins digital Bledisloe (hands down)

August 27, 2019 | Heather Wright
Aussie tops rating despite dismal NBN, while affordability and cybersecurity drag NZ down… read more...
The Instillery merge with Origin

Instillery Origin merger to drive cloud automation

August 23, 2019 | Heather Wright
Scale will open Tier 1 and Australian managed services prospects… read more...
IDC_make code explainable

IDC: Make AI simple and explainable, please

August 22, 2019 | Heather Wright
Local survey shows we want AI and cognitive tools, but we want them our way… read more...
Milking cows with IoT

Milking IoT for supply chain efficiencies

August 21, 2019 | Heather Wright
Growing diary productivity and competitiveness with better milk supply forecasting… read more...

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